Hotel El Mirador by Balderrama Hotel Collection

Extremely overpriced for the kind of service and views you get compared to Hotel Divisadero nearby. Admittedly, the hikes around the hotel are amazing. Internet connection is horrible! Rudeness of waiters and reception people was surprising considering the cost of stay.

El servicio del hotel nos encanto! Los cuartos con vista a Barrancas son increíbles, hacen que lo que cueste valga la pena. Los alimentos y bebidas nos encantaron! Definitivamente 1 noche ahí no fue suficiente!

Great view from our room staff was friendly room was clean and spacious only problem was the internet was not working, at the end the complete experience was very good

An amazing location, great views, great room. Where the hotel needs improvement is with the staff. We got conflicting answers to simple questions. The staff needs to be better informed about what the hotel does and does not have or provide. We had a great stay.

The views from every room are stunning. The main lounge\ bar area is cosy and rustic (in a good way). The beds were very comfortable and each room has a balcony. Staff were very friendly and helpful. They offered tours to the adventure park. There was a bottle of water in the rooms for purchase, instead I would suggest they put a container of the filtered water they served at meals in your room, save using more plastic bottles . Would also suggest the hotel could provide a map of the many trails you could walk along, including a short walk to the adventure park, there is really no need to take the bus for most people.

Great views from the balcony of the canyons, but felt trapped at night. Once you stay at the hotel you are almost forced to dinner there since theres no other restaurants nearby. The menu options consist of one choice also and at $23 a plate it sucks. The hotel is nice, up next to the edge of the canyon. The highlight of the trip, meeting Horacio! A local native and tour guide; what a pleasure to hike with him and listen to his tales. The rooms are nice, avoid the room we got (#37), it was next to the bar and you could hear the crowed. The hotel charges you a lot for the views, but its not reflected in properly training staff or their wages. Dont want to bash the hotel, its probably the nicest hotel in the area. Just expect to pay that price when it comes to drinks and food since its the only option available and the hotel knows it too.

The views from the rooms are spectacular, and these really cannot be bettered. However, they live on the view, and are parsimomious with othr things. For example, despite this being the most expensive hotel on our trip, they wre the onlynones who charged for wifi and expected you to pay for water. The food was OK, but we stayed 3 nights and dinner on night was exactly the same as on the 1st night. The meals are on communal tables - no choice of whre to sit, as thre are names on places. Your plate is taken away immediatly you have finishd, ans sometimes before! It all seems a bit rushed.

Beautiful and amazing views!! Food was very good

Especial place. Good bar, the restaurant good but they don’t have choices. Just cook only one plate for lunch and one for dinner. The breakfast is better because they offer buffet. But yes we really want to go back again. 🤗

Everything about the hotel was great! ...just have comments on two things: (1) dont reserve room #37...it was toooo noisy because it was next to bar and entrancev o ALL the rooms. (2) there are strict requirements to their transportation to train policy, make sure to ask befire departing - because if you dont meet them you will be charged to be taken to the station - that part was very upsetting!!