Hotel El Mirador by Balderrama Hotel Collection

The food was extremely expensive in the hotel, in contrast to the prices in town.

Very disappointed. At check in we were told we would be in one room for the night and moved in the morning even though we had reservations. Restaurant really isn't, there is no meal choice. Everyone is served whatever is prepared. Staff is indifferent since there is nowhere else to go. Wouldn't stay here again.

Amazing views and location

Breath taking views. The location is a little hard to find. Immaculate clean. Breakfast buffet is great. The hotel in itself is very basic. No pool or things to do other than hike and watch the sunset. They tried to sell us dinner for about $25 per person. We drove to where the train arrives and had much cheaper food (the vendors pick up around 4:30 - 5:00 pm). The quality of their breakfast was good, I assume dinner is the same, however we only stay one night. I would definitely stay there again if the opportunity arrives.

This is definitely a beautiful view of the canyon! The service was great....the food is nothing special. We enjoyed sitting outside looking at all the hummingbirds and amazing views of the canyon.

Breathtaking views in your own balcony. We stayed only 1 day here and 1 day at Creel, but now I would rather to stay both nights at this hotel and just make a day trip to Creel highlights. The hotel offers a number of tours at a fair price, they are designed to make it to the highlights and adjusted to the train schedule, however I would recommend to spend more than 24 hours here, it is the most important part of the trip anyway. If you must stay only one day, I would advise you investigate beforehand the type of activities to chose wisely. The downsides are inherent to the Divisadero city facilities such as poor mobile/wifi signal, and poor public transportation, so you depend on the hotel to move you around. Another recommendation is regarding the train, they recently launched a new Chepe Express service that is more expensive but way better than the regular Regional one. Train is brand new, bar and dinning room are great and the food is a pricey but very good gourmet/fusion like.

With views to die for, I found staff to be warm and helpfull. Yes it is expensive in Mexican terms, and meals are one choice. BUT it is no more expensive than a moderate hotel in Paris, London, New York, and with views from the rooms, and lounge/dining in the top 10 worldwide, why would you deny yourself.

You pay for the view. The hotel is probably the best in the area but their food service is at the best dismal. Even the buffet breakfast is all but buffet. The staff is going around ignoring you. The tours are OK, the area is just amazing and the tour guide was the highlight of the trip.

Location! Service! Meals, not so much. Later we learned that we could ask for a salad instead of soup. Bed was difficult too.

Friendly staff who tried their best for the English speaking guests We enjoyed a stay of two nights. We were surprised that the noon and evening meals were a set menu. Disappointing that the Cable car and Zip lines were closed at the Adventure Park, that is featured in the attractions of the area.