Hotel El Mirador by Balderrama Hotel Collection

Fantastic view but the service was less than perfect. I stayed over a busy holiday weekend and the hotel was very busy. The hotel is quite isolated so the inclusion of the meals is good. The staff were friendly but the restaurant was overwhelmed most of the time. For example, I stood in line for 10 minutes at the breakfast buffet, waited for juice glasses, and the entire cold section of the buffet with fresh fruit was empty. Hotels.com should remove the wi-fi in lobby from the hotel description. The hotel does have wi-fi but it did not work at all. The hotel staff openly say that it does not work. The room was nice, but the beds were extremely hard.

The food was good but need to add more variety of dishes . You get frustrated just with chicken and fish . Staff at restaurant worst I encountered don't seem to care for nothing . 1) you sit never will they come. 2) don't even market their wines and offer more . Market you have your good wines in front of you. Ever nice place but with the worst experience at the restaurant it will be hard to recommend back. 3) train your staff and definitely the restaurant guests were complaining in tables . Remember having a good service keeps the customers back.

It ia a nice hotel with rooms with a excellent view from the balcony, the staff is very friendly helpful. The restaurant has excellent food. They offer us many activities to enjoyed every day that we stay in there.

Deceptive booking practices. You may not get the Posada Mirador with the view as shown in the pictures but a lesser hotel called Barrancas down the hill.and a good walk away. They close the the lookout lobby (Mirador). The rooms are cold and they will not help you turn on the heater (Armando). Food is ok but very small portions and terrible deserts. Be careful booking this hotel. They will not book you in the Mirador. Manager Laura would not help

The service was excellent, the staff is friendly, the food was good, I will definitely go again.

It was really great but, No TV, no wifi

Posada Barrancas Mirador has the most spectacular view of copper canyon. The all included meal plan was great, breakfast, lunch and dinner all in the price of a hotel stay was nice. The only bad thing was the hardness of the beds ! We like orthopedic beds, but this went way past HARD !!!! Everything else was great.

Great food. Unreal views. Fun, accessible activities. One of the most memorable hotel stays of my life. Good to know: No cell phone service or Wifi. Everyone receives the same dish for lunch and dinner.

Conveniently located hotel, 2.5Km from Parque Aventura with teleferico, zip line, via ferrata...It can be reached walking by talking the path along the rim of the canyon. Great views from hotel. Friedly hummingbirds.

Spectacular view esp in afternoon. Worth 1-2 nights.No heat in winter.