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9.2 / 10 Guest Rating

Hotel Pollux

Bahnhofstrasse 28, Zermatt, ch

Hotel Pollux - main view

About the Property

Newly Renovated Rooms
Experience the perfect blend of rustic charm and modern design in our newly renovated rooms at Hotel Pollux.

Dining Options
Indulge in a culinary journey at our 3 unique restaurants. From traditional Swiss dishes at The Pinte to international delicacies at Arvenstube, there's something to satisfy every palate at Hotel Pollux.

Relaxation and Wellness
Unwind and rejuvenate in our relaxation area, complete with a Finnish sauna, steam bath, hot tub, magic shower, and solarium. After a day of exploring Zermatt, treat yourself to some well-deserved pampering.

Book now to experience the ultimate comfort and luxury at Hotel Pollux.

Facilities & Amenities

Health or beauty spa nearby
Free beach shuttle
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room with Balcony - Photo 1
Double Room with Balcony - Photo 2
Double Room with Balcony - Photo 3
Double Room with Balcony - Photo 4
Double Room with Balcony - Photo 5
Double Room with Balcony - Photo 6
Double Room with Balcony - Photo 7
1/7

Double Room with Balcony

These rooms are furnished and decorated in a modern Alpine style and feature a balcony.

22 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Double Room with Balcony

Non-refundable
Breakfast Included
20% OFF$456.05

$364.84

Includes taxes & fees
Double Room Streetside - Photo 1
Double Room Streetside - Photo 2
Double Room Streetside - Photo 3
Double Room Streetside - Photo 4
Double Room Streetside - Photo 5
Double Room Streetside - Photo 6
Double Room Streetside - Photo 7
Double Room Streetside - Photo 8
1/8

Double Room Streetside

These rooms are furnished and decorated in a modern Alpine style.

20 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Double Room Streetside

Non-refundable
Breakfast Included
20% OFF$407.19

$325.75

Includes taxes & fees
Attika Double Room - Photo 1
Attika Double Room - Photo 2
Attika Double Room - Photo 3
Attika Double Room - Photo 4
Attika Double Room - Photo 5
Attika Double Room - Photo 6
Attika Double Room - Photo 7
Attika Double Room - Photo 8
1/8

Attika Double Room

A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious double room. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Attika Double Room

Non-refundable
Breakfast Included
20% OFF$488.64

$390.91

Includes taxes & fees

Guest Reviews

9.2
Exceptional444 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the amazing breakfast.

Categories

Cleanliness9.2
Service9.7
Location9.2
Room Quality9.1
Amenities9.0
Value for Money8.9
Food and Beverage9.4
Overall Experience9.2

Select topics to read reviews

R
RobertchCH
Verified booking
couple
Standard Room
Stayed in Sep 8, 2025

"sehr angenehm bestens zu empfehlen !"

10.0

Das Zimmer hatte ein Balkon mit Blick auf das Matterhorn In der Nacht war es sehr ruhig habe super geschlafen. und am Morgen war es auch sehr ruhig. Die Bedienung an der Reception war absolut Spitzenklasse, sehr freundlich .

nichts

Helpful?
S
Stephanie
Verified booking
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

10.0

We loved our stay!

Helpful?
A
anthonyauAU
Verified booking
couple
Standard Room
Stayed in Sep 4, 2025

"Great location, great breakfast and breakfast staff"

8.0

The breakfast was fantastic and the staff at breakfast were very a very nice group.

Any attempt to find out how to get anywhere was tough, the front desk could improve on how they communicate.

Helpful?
B
BahramauAU
Verified booking
couple
Standard Room
Stayed in Sep 1, 2025

"Excellent"

8.0
Helpful?
E
Elizabeth
Verified booking
Standard Room
Stayed in Aug 26, 2025

"Good"

2.0

Definitely I don’t recommend it over price hotel and terrible customer service , the lady at the reception very mean,

Helpful?
R
RaquelusUS
Verified booking
extended_group
Standard Room
Stayed in Aug 25, 2025

"Amazing location beautiful property nice rooms great views."

10.0

Location was the best right in the middle of town, the bar was great, they let us keep our luggage when we checked out . The hotel itself is beautiful, our room had a view of the Matterhorn. Restaurant on site was really good.

Nothing it was perfect

Helpful?
H
HarrifiFI
Verified booking
couple
Standard Room
Stayed in Aug 23, 2025

"Hieno paikka retkeilijälle!"

9.0

Hienolla paikalla, hienot näkymät ja kaikki lähellä. Majoitus oli pääkadulla, mutta meluhaittaa ei ollut. Aamiainen oli perushyvä ja riittävä. Ystävällinen henkilökunta. Saunaosasto mukava. Meillä oli ostettuna junayhtiön 50% alennuskortit (kuukausikortti), joilla sai sekä junamatkoista että hissilipuista 50% alennuksen.

Helpful?
F
FabiochCH
Verified booking
extended_group
Standard Room
Stayed in Aug 21, 2025

"Excellent"

8.0
Helpful?
J
Jacqueline
Verified booking
partner
Standard Room
Stayed in Aug 19, 2025

"Exceptional"

10.0

The Pollux boutique hotel is right on the Main Street so walking distance from the train station and all the shops. Our room has a balcony with a great view of the Matterhorn. The breakfast buffet is delicious with fresh made juices and lots of food choices. We enjoyed our time and definitely would stay here again next time.

Helpful?
M
MdauAU
Verified booking
solo_traveller
Standard Room
Stayed in Aug 19, 2025

"Excellent"

8.0
Helpful?
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