Hotel Pollux

Everything about this hotel was very good...the staff very courteous & friendly. The room on the 4th floor was really nicely appointed though medium sized but with a balcony & view of the Matterhorn. Good facilities too & nice bathroom. Breakfast was very nice with eggs to order & sausages & bacon too. Making our own orange juice was a wonderful touch added. By & large well had a great stay in Zermatt & happy to have chosen this charming hotel.

All good & nothing to dislike. Keep it up.

In an exelaint position very helpful and ambiance great

Nothing

Conveniently located close to the train station. Many restaurants and shops also close by. Hands down the best continental breakfast of our trip

This was easily the best hotel we’ve ever stayed at! We left our luggage pre check in so that we could explore Zermatt, and by the time we got back our room was ready (before the checkin time) and our luggage had already been delivered to our room. We loved the use of real keys instead of key cards, it sounds silly but it was a really fun touch to the whole experience. The room was super clean and very comfortable and our view of the Matterhorn was exceptional. The breakfast was wonderful and the staff were so kind! Our favorite part, however, was the sauna. We stayed during their fall shoulder season and had the space to ourselves for the entire time. They have four different saunas (herbal, Finnish, salt, and steam) and they were very well maintained and clean. We loved the option for a cold shock post sauna with the showers as well. It is also located perfectly All in all, a fabulous experience.

Great stay !

breakfast, sauna, location, closeness to train station

No air conditioning