Regal Inn Guntersville Hwy 431

location

I rented 2 rooms for 2 nights, The room I stayed in was roach infested, the other not as bad, The TV didn’t work, Bathroom was in bad shape, shower curtain rod falling off wall, toilet loose and rocking, some of the wall outlets in room didn’t work. no place to hang anything, the other room was better, The staff was very nice and tried to fix TV even asked if we wanted another room but we were only there 2 nights and didn’t want the hassle of moving our stuff for one night. The bed sheets, towels and wash cloths all smelled clean but didn’t look like they were clean, I have stayed in this hotel several times in the past and it was clean and rooms were nice great price for rooms, I have given this hotel higher ratings in the past but I was disappointed with this stay and probably will not use it again.

This review is in regards to room 225; the front door wasn’t properly sealed (there was a good quarter inch gap), the bathroom door was falling apart and the toilet seat was partially broken, and neither the main light or bedside light worked (we were left with just the vanity and bathroom light to use). The main lobby remained locked and was never open during the day. The staff required us to do everything through the “night window”. The morning of checkout (8:15am), we waited outside the “night window” for 30 minutes waiting for staff to show. There was no sign to signal they’d be back shortly.

Gross 🫥

The cable TV was out they put me in one of the old rooms there were roaches everywhere

Location was great

The bed was very hard and the bathtub had cigarette burns on it

Centrally located

Helpful employees

There was never nobody at the front desk to get what you needed that was like pictures hanging off the wall and bugs everywhere since there was roaches everywhere and they refused. slept in car in parking lot

Cheapish

Roaches and bugs

We had a very unpleasant experience at this hotel. When we arrived, we found several small dead bugs, and more appeared over the next hour. While we didn’t see bed bugs, my husband woke up with two bites. The room showed signs of poor maintenance — hairs in the tub and on towels, and items like the bed cover were damaged and worn. The sheets appeared clean but had visible stains. We kept our belongings separate out of caution. Overall, the cleanliness and condition of the room made us very uncomfortable. I would not stay here again and recommend looking elsewhere.