Graduate by Hilton Dallas

The restaurant was amazing and the location was perfect.

Location was why we choose

Expensive. For price should have had free breakfast or at least free coffee

Another great Graduate location. Super convenient to SMU campus.

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Ok

We were not told the property is undergoing construction!The restaurant was closed and they only offered free coffee from 5-7am! Ridiculous! Not enough towels, several outlets didn’t work, no water bottles offered in the room. The AC unit kicked on and off very loud during the night. We’ve stayed at other Graduate Hotels and this was a disappointment. Seemed to be short on staffing too. Disappointed in Hilton!!

The staff was very friendly and attentive.

Lots of construction and few amenities. Price was considerably higher than it should have been given the circumstances.

The hotel location is excellent, but that’s about it. Nothing else measured up to the price we paid. The hotel was under renovation, so the lobby, elevator and hallways were all dusty and dirty. The shower stall was badly constructed, and water flooded across the bathroom floor and into the bedroom. Parking was by valet only, which turned into an unexpected and unwelcome cost and inconvenience. (The parking places are right there next to the entrance, so I would have rather gotten directly into the car myself without assistance.) “Breakfast” was a grab and go of overpriced coffee and muffins. We elected to go out and found a nice breakfast place in the neighborhood instead. None of the staff members were particularly cordial or responsive to our disappointment with the condition of the hotel.

This hotel is apparently under renovations and we werent told. So, no lounge and no restaurant!! Also, there is renovations going on in other places in this hotel. The ac was extremely noisy and it sounded like water dripping everytime the ac went off.