Club Bamboo Boutique Patong Beach Resort

We have just got back from a stay at the Club Bamboo which was very pleading. For our first few nights we stayed in a Duluxe Bungalow which was very nice however was open to mosquitos as well being woken up by the sun at the crack of dawn. We then shift to a Grand Deluxe Double room which was fantastic, we had a pool view and the room was clean and tidy with good working AC. The room was cleaned each day and the staff where very friendly and always helpful. Restaurant is a nice retreat with nice food at a reasonable price. The hotel is away from the hustle and bustle of Patong its about 15 mins from the beach or 200bht in a tuk tuk. Over all would stay again and would recommend this to anyone looking for a nice retreat from the hustle and bustle of town.

First off I have to say that this property does have a few nice looking bungalows and I’m sure that some of the rooms in the hotel part are nice. On Expedia the pictures make the hotel look decent. This was not our experience. At check in we were greeted by a nice young girl. The check in part was fast and easy. The room that was given to us was a different story. The room that we had was B06. It was below one of the bungalows. It had a slight dungeon like feel. Once we got it the room we could see that it was quite outdated. The couch to the left of entrance was stained. The curtain rod over the front sliding door was falling off the ceiling. Two of the ceiling anchors had broke through the drywall, the latch for the door was not very secure(didn’t look safe). The bathroom was a mess the mirror was falling apart the sink was dingy, the ceiling falling apart in some places. I’m about 6’2” and if you were to take a shower your head would just about hit the ceiling. the bed was also a little disturbing. I took off some pillow cases and noticed the pillows were old moldy and has sweat stains on them. I could go on and on. Needless to say we immediately checked out and found a better hotel. Thanks Expedia. I’m probably out the money I spent on the place but it was worth the cost to get our of there!!!

Kept very clean and staff extremely friendly. But room was terrible, bed uncomfortable, tv antiquated and very poor reception, sewage smell in bathroom at various intervals and during the night constant noise in the building from generator. Overall the standard of the room was not like the photos shown on the websites that i had viewed prior to booking.

Just stayed at bamboo first room they put me in the bathroom was horrible so wast happy about that , I also payed for a deluxe room which was certainly far from a deluxe room when I complained to management I found a very rude and arrogant non helpful an pure English spoken staff. She then went on to change to a room which the exact same condition as the first along with hot water in the bathroom being non existent as well as the sockets in the room being loose and dangerous. Additionally when I was checking out they give me a bill for water which I did not used however I already signed the form as usual you don’t expect to pay for something that I didn’t use . When trying to explain the situation to management they made no effort to listen and took in no information that I was saying and there attitude was you have signed so it is too late . Overall this hotel is in need of a refurbishment also the reception area when wanting to go too pool there is a large number of uneven steps which is stupid. On a positive note I would like to add that the restraunt staff and the other memberss of staff excluding mangament where great and very helpful

Lovely hotel and lovely staff would recommend.

Team very professional friendly and helpful. The room are lovely and very clean . All resort is in Thai style. The food also is good.

their pool was really nice and staff were really friendly! nice place to stay in but no lift so those who have leg issues got to expect loads of climbing.

The staff were excellent, nothing was a bother to them. Our room was cleaned everyday by Mr Mew, who excels at his job. There are a lot of steps, so if elderly or infirm, that could be a problem but otherwise we had a great experience and would definitely stay there again. I had read quite a few negative reviews about Club Bamboo, dirty, insects etc but we didn’t find any of the problems given in the reviews. All in all, especially for the price paid it was a great hotel with the best staff.

Have been staying here for years. Always good rates and friendly staff and quiet facility. Shuttle service provided to beach but motorbike taxis are plentful if you don't rent your own.

loved everything. The staff, amenities, pool, room, dining area, food.