Royal Sun Palm Springs

Great stay all around. Friendly helpful staff and excellent facilities.

The rooms have been remodeled but the vanity lighting was terrible for getting ready for a night out in Palm Springs. The shower water pressure was terrible. They didn’t have a phone in the room to be able to call the front desk. It was really late so I wasn’t going to walk to the front desk to tell them. Overall it was ok parking was easy and the pool seemed nice but too cold this time a year to enjoy:

Staff was friendly. TV did not work. Required Apple TV log-in that was not provided. Not accessible.

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very clean hotel, very communicative people

It’s definitely a nice and clean place. When you first walk in there is no reception area. The staff sit around the couch and check you in to make a different environment feeling They want you to feel like you are coming home not to a hotel. As the general manager said. Me personally being a shy person I wasn’t too fond of that. It was all eyes on me didn’t feel professional. As far as staff, you hardly saw staff throughout the day. I only saw them when you checked in and a random person walking by the pool. There’s no phone in the rooms so there is no room service . I gave the hotel a three because there is no gift shop in the hotel. There is no little store in the hotel if you need medication a little snack or something to drink. They do have a bar but I’m not a drinker. You do get complementary coffee from a certain time in the morning, but no breakfast unless you pay for it. Other than that it’s clean but for the price I feel like we should have more options. I do like that. It’s close to the shopping area. Most important thing is that it’s a clean room and things were not outdated. And lastly, they do except doggies so that is always a plus.

From the moment I checked in I was given amazing service. Vanessa at the front was very friendly and helpful. I had a dog and she made sure everything was sit for the pup. William, the manager came out and also helped. Christine assisted when we needed something for the room. The room was very clean and the parking very easy.

Loved my stay at Royal Sun. All of the staff were incredible and so friendly, the design and decor were gorgeous, and the food was great! Loved the pool area and the view of the mountains was incredible!

Lovely and easy stay at the Southern part of Palm Springs with a stylish room and a heated pool. Like most hotels, the music was terrible, but luckily they don’t keep it on all day until the night.

Close to convention centre