Hotel Boutique Restaurant Kran Kreen

This is a budget style hotel, the price is suitable for that and it is not a bad place, I feel the details on Hotels.com oversell the hotel and raise expectations, if it had been clearly a budget hotel I would have been expecting what we received. The restaurant is a cafeteria with largely simple reheated dishes. The room has a good sized bed but that takes up nearly all the space. We were initially given a twin room (booked a King), we were moved but would have asked to move anyway as the chair in the room was badly stained and similar marks on the carpet. The next room was equally small but clean and a good shower. The upstairs lounge area was full of cleaning equipment during our stay, sofa covered with piles of sheets, vacuum cleaner etc, not very welcoming. Breakfast included was a small selection of items already on the table when we came down, wrapped in cling film, small bowl of cereal, tinned fruit salad, fruit yoghurt, pastry, fruit juice, eggs to order. The only choice was with the eggs so a lot ended up wasted. The staff were friendly and helped with baggage which was needed as there is no lift. For a one night stay this was fine and the price reflects what we received, I just think the description on Hotels.com raises expectations

Amateurish service. Cheap decoration (though it looks ok, the details are cheap). Awful breakfast (eggs OR cheese and ham), supermarket juice, etc. Tour group customers who make a racket at 0630. However, a great location, near the center amd many restaurants. Has parking. Good quality bed and sheets and plenty.of hot water. Apart from the tour group we got (unluckily) the location (and the city) is very quiet

Wonderful stay. Basic rooms but fair price and great restaurant

Excellent service and decent hotel for the money with all the amenities you need including very good breakfast No view and close to downtown and or all good value for the money

L’hôtel est bien et le personnel très agréable. La literie est confortable. Seul point négatif : on avait réservé une chambre double supérieure avec très grand lit mais on a eu une chambre ordinaire sans fenêtre (juste un velux) avec 2 lits simples sans réduction du prix. Sinon, le petit déjeuner est extra, des produits frais et variés avec un large choix.

Super wifi, very friendly staff, excellent location (especially if you plan on using Bus Sur).

The hallway on which the rooms lie is quite noisy, and the rooms really aren't soundproofed. The shower spigot leaked as well.

Clean and simple. Breakfast is included. Rooms are *tiny* and some things could benefit from a little maintenance. Otherwise reasonably priced and very convenient to everything in Punta Arenas. Service is friendly but not many english speakers on staff.

We just spent one night, the staff was great. Our room was on 1st floor so didn’t have to negotiate stairs. The room was neat and clean, bed comfortable. Walls were pretty thin though. We had supper in the restaurant, very good. The breakfast was not a buffet, each place setting was set with a portion of fruit, yogurt, cereal and pastry. Waitress offered scrambled eggs or an omelette, we chose the omelette, great breakfast, again, staff outstanding.

직원도 친절하고 전반적으로 괜찮음. 다만 작은 규모의 2층 건물이라 엘리베이터는 없음.