Homewood Suites By Hilton Houston IAH Airport Beltway 8

Stayed 1 night after flying into IAH. Close to airport. Property is undergoing renovations. There was noise all night coming from above my room. Did not get much sleep.

When I arrived, they did not have my correct room and had to place me in a lesser room which was poorly cleaned and shabby. The night staff was lazy and not very helpful. The next day they placed me in a far superior room.

The only thing that was a bit out of the norm, was that when we arrived Friday afternoon there was installation of cables all throughout the hallways. Other than that we had a very comfortable stay and I so have to mention that the staff was so nice and accommodating. Breakfast was on point!!!!

This was Not an easy place to come in at 11 pm. I called for shuttle and was told it closed at 9. We arrived and the doors were locked, the bell didn’t work. We knocked. Then the room key we were given was occupied. A helpful woman said it was full but then did find a room. Sheets not comfy, room clean, we slept in. Breakfast closed at 9; kitchen is very helpful/found us bagels and such. It’s a Hilton-apparently not so reliable any more.

Very nice

Staff was great!

Awesome

Good

Spacious room, super clean, comfortable bed

The reviews for this property saying it was amazing cannot be legitimate reviews. This hotel was in need of serious maintenance and upkeep. The hot water didn’t work in our shower or bathroom, the soaps were empty in the shower, the pool and hot tub were poorly maintained. The hot tub was stagnant, dirty and cold. The front desk ladies were friendly, but weren’t able to help with any questions we had. We were missing a remote in our room and when we asked about getting another remote we were told we had to wait until the next day. We needed to do some laundry and they didn’t have any quarters to buy and nowhere in a 3 mile radius had any either. We were given a grub hub coupon for $10 off, but we had to become grub hub members in order to use it. The bathroom door in our room wouldn’t shut, the furnace was extremely loud (like a lawn mower). The breakfast was one of the worst I have ever had in my travels. If I hadn’t already been charged for the room, we would have gotten a room elsewhere. This was an extreme disappointment for a Hilton hotel. I had read the reviews prior to booking and felt like it would be ok for a short stay, but the minute we walked past the lobby I had an instant feeling of regret. Do you and your family a favor and stay elsewhere.