Hampton Inn Shreveport-Airport

The staff was nice. The lady who was responsible for the breakfast area was very nice and kept the area clean and well stocked. What shocked us was the stained and dirty comforters on the beds, the black dirt or mold that blew out of the HVAC unit and covered the units louvers, the damaged lamp shades. The halls were lit with bright white LED bulbs - no shades. The cushions on the chairs in the breakfast room were torn and peeling, and finish was wearing off. The Outdoor Hampton Inn Sign was broken in half. Pool water was green. It was as if Ownership had no pride in this property. So very sad. I wish I could have gotten my money back. But I felt sorry for the people who worked there who probably needed a job. I called Hilton Customer Affairs and they were useless. Nobody cares about anything these days.

This hotel is not consistent with the Hampton brand ! I have never left a review like this but this hotel was unkempt ! Tipped over trash can , dog food pellets on the carpet , filthy tub bottom, stiff towels . We went to get coffee and it was so dirty on the counter we decided against it . We didn’t even try the breakfast due to the conditions in the room, the lobby and the exterior ! It smelled musty as well . We had booked a non-refundable rate so we stayed but we were up and out the door by 7:40am . Also, many unsavory-looking people in the parking lot and wandering around hotel grounds. Extremely unhappy with our stay.

Great property

We stayed for 2 nights for my daughter's cheer competition. Breakfast is good and the rooms smelled okay and were clean. After driving 6 hours and getting in around midnight we were worried as the area seems a bit sketchy but when we pulled up to the hotel we were relieved that it looked nice. Upon arrival we were given a single room when I had paid for a double room. The gentleman up front did rectify it and he was well mannered about it. I'm weird and always check for bed bugs and stains when I get to a hotel and they were clean and had no bugs. All around we enjoyed our stay.

Clean

Clean

Smelled like sewer water carpet was grimy and the service was bad also I reserved a room for four people and I didn’t get the pull out couch bed then there was some sort of noise that wouldn’t stop all night then for breakfast the last serving was very rude and it was already after 6 am Hilton has really gone down the drain so to speak

I was very disappointed in the room. It smelled like urine.

This hotel is very run down. Only one elevator works and it takes forever to cycle. The bed was so hard I decided in the middle of the night to try and sleep on the couch. I could not get the fitted sheet to stay on the bed. Three was blood on the wall beside the bed and a dirty rag in the shower. The bathroom had splattered soap all over the mirror and the wall paper was peeling off the wall. If I wasn't so late arriving and very tired I would have left for another hotel. Breakfast food was cold and there was only sugar free syrup.

I’ll start by saying I only stay at Hilton brand hotels. I only book if it has ratings of 3 or higher. This hotel was a low 2 at best. The staff was friendly. The problem is it needs a big make over. The chairs in the lobby are all cracked on the upholstery. Only 1 elevator (barely) works, and the casing that holds elevator buttons was held in place with duct tape. We made it to our room, and the smell was like an old closed up room. I used my Lysol spray to help. The dresser/tv stand/ fridge holder was completely water damaged and broken on the bottom. The couch was stained with what looked like a liquid of some sort. So we could not (or would not) sit on the couch.