Holiday Inn Express Hotel & Suites Independence-Kansas City by IHG

Found the room and hotel itself very clean and quiet. Bathroom was equipped with full size shampoo, conditioner, body wash and hand wash. We forgot to pack our toothbrushes and the hotel noted that you can get a complimentary one at the front desk. They also provide these complimentary items if you forgot them: toothpaste, razor, shaving cream. The have different breakfast options - oatmeal, cereal, a pancake maker, muffins, different juices, coffee/tea. Hot breakfast options included eggs, sausage, biscuits and gravy. This location is very convenient to shops which is a short distance away. There are also restaurants within walking distance. Would definitely stay here again.

This property had very friendly staff, good breakfasts. It was very convenient to everything we needed to do and has restaurants within walking distance. The people here really knew the area and shared recommendations. Comfortable beds and nice size rooms. On the downside, there were a lot of noisy kids at the pool when we were there and the rooms are not that well soundproofed so you could hear a lot.

Location is good for Kauffman Stadium. Elevators didn’t work, tv in room didn’t work, breakfast was below avg, probably won’t stay here again. Worst Holiday Inn I’ve ever stayed at.

Nothing worked tv, toilet, elevator, ac butstaff at front desk accommodating

Great room! The only downside was elevator was broken. We enjoyed how big the room was and the breakfast. The whole hotel seemed very quiet for being so busy.

The hotel had very uncomfortable beds, but the pool was nice.

Customer service could have been better at check in. Check out was fine

Our stay was Amazing… great staff, great location, clean rooms, great breakfast

Air was not working well. Ice machines broke and tvs didn’t work.

Property was clean and staff was nice.