Island Inn By OYO Galveston Beach, TX

Rats running around the pool, water leaks in bathroom and on a/c

It was a totally different from the pictures showing in the app it’s a motel were people were doing drugs outside and prostitution the rooms were so dirty and inappropriate for kids I had two with me which I never took them in to the room that’s why I want my money back I would like to have a refund because we never stayed at that place.

This place is so run down , walls falling apart , ac had buckets catching water, this place is like something in a third world country, it need to be redone or torn down

This is one of those instances where they definitely got their money’s worth on their listing photos! Properly looked decent in pics!!! Our trip was last minute and we were just staying one night so we weren’t too terribly picky. The staff checking us in was not friendly and the property was in shambles. It was 85 degrees in our room when we went in and the AC never got cool. We actually booked another room somewhere else and left within 5 minutes of arriving. Ate the cost of this room because it was so gross. Shockingly bad!

Absolutely terrible!!!! The pictures provided on Expedia must be Ai images... The place was an absolute dump. The lobby doors were locked, very run down, ice machine was so disgusting I didn't even ask if it worked (probably didn't.) After checking in I entered the room and the most vile smell came from the room. I dont know if it was animal urine or human urine but it was stout. Then I immediately walked in a puddle of water. The AC unit drips pretty badly, so they wrapped the electrical cords in plastic and use the rooms trash can to catch it. It was over flowing. I dumped the water into the toilet and went back to the lobby and knocked on the doors. I finally called their phone number and they came to let me in. I asked for some extra towles to soak the mess up and thinking they would investigate or offer me a different room. After I cleaned everything up I noticed the fridge was missing. I go back to the lobby and to ask about it and they said it was being cleaned. About 20 minutes later they rolled this P.O.S. in with a broken microwave attached to the top with a cut cord.. the refrigerator never got cold. The small freezer section just froze over. The curtain above the AC unit was ripped up and barely hanging on by a wire hanger. The bed was so old it was literally brown on the sides and completely worn out.The main light didn't have a bulb, smoke alrm was broken, shower head missing, knob broke, mold on bathroom floor by shower. Floors not clean throughout...ect.......

Nothing

What could’ve been better if that hotel wouldn’t have charges, double and even sometimes triple rooms that we never even got it’s all my bank statements. Also, whoever takes out the trash from upstairs that the garbage cans they don’t use trash bags and there’s like flies and even maggots in one of them, they don’t rinse them out either, and there were spiders in the room and bugs and after I had to move a bed and it was just gross That they didn’t really use cleaning supplies on that room. In fact, I said that for a month and that room was spotless by the time I left.

Nothing

Everything. Staff was rude during the day, but the man working at night was nice. Very rude and dirty. Also they charged my boyfriend for extra rooms I seen on the card just now.

Property was extremely subpar. No toilet paper asked for an extra towel for my grandkids was given an hard time Was even questioned why did i need an extra towel. Toilet wouldn't flush and tile was broken/cracked on the restroom floor. Extremely unsatisfied will

Very Dirty and Restrooms were gross

Close to the beach

Lots of broken things starting with the front door. Needs updates that wouldn’t take 1 day to fix . Just pure laziness from the owner.