Homewood Suites by Hilton Indianapolis Airport / Plainfield

Staff are very accommodating, if they are not sure of the answer, they find out.

Not all exit doors allowed re-entry

Close to airport and close to restaurants and shopping. Heard lots of heavy walking above making it difficult to sleep.

The property was quiet, which was a plus. The rooms need updated very badly, but our room was clean and that's important to me.

This place was nasty. In my 1st room the bed didn’t have sheets, but it did have pee stains on the mattress cover and the comforter. They upgraded my room, and the shower was moldy,and the soap dispenser in the shower was empty. Then this morning I step on a huge wad of hair that someone had removed from a brush, and house keeping had missed. Don’t stay here.

Pool and hot tub

Side door key card didn’t work entire weekend

After checking in my son was in our room changing into his swimsuit and another guest walked in on him because they assigned another guest to the room they had already assigned us. There was mold in the bathroom ceiling, and pull out couch bed. Receptionist was rude when we tried to address some of the issues. Most of the doors had out of order signs on them, as did the water fountains. At breakfast the next morning they were serving breakfast tacos and they had individual salsas and I went to grab one and noticed they had been expired by a month.

the pool was not open. if I would have known that I would have not stayed. My boy was looking forward to swimming.

The gentleman at the front desk was friendly, helpful and hospitable. There were some questions about amenities and he took care of things qickly and politely. The suite felt roomy. The hotel was clean and well maintained. We stayed for one night.

Everything was fine except the hot tub was not working and the fold out bed mattress was horrible . Clean nice service. I would recommend as long as you don’t need the sleeper sofa.