Homewood Suites by Hilton Indianapolis Airport / Plainfield

We had no lights all night no backup generators nothing!

Electricity

It was relaxing stayed

Loved the space rooms

Big rooms clean nice

Na

Great location for airport. Very friendly staff. Awesome breakfast

I like the Late checkouts

Beautiful room, there were a few paint scratches on the room door, but other than that everything was in great condition. The staff was incredible, especially the lady that kept the breakfast buffet going (which was incredible btw - loved the breakfast burritos with chorizo). She was very kind, and quick when my daughter accidentally spilled her cereal, she came up and cleaned it right up. There was, however, some sort of incident with an ambulance out front when we got back from dinner Saturday night, but it seems like it was it was mainly wrapped up by the time we got there because they were just leaving. Really, that was the only thing that gave me pause, but I am guessing that that was guest related. The rest of the stay was incredible. Cozy beds, beautiful suite with kitchen and pull-out couch. The pool was clean and had a wonderful little hot tub as well. Would definitely stay here again.

We enjoyed that it was outside the city of Indianapolis. However, the pool was out of service, to which they said we could walk next door to Hampton inn and use their pool. The elevator we needed was out of service so we had to enter one side of building, walk to the opposite side for the elevator, then walk back to opposite side of hotel. When you're traveling with children it was difficult. To top it off, the bathroom was dirty and hold mold on the ceiling. Breakfast was good the next morning but of all our stays so far, this was the worst of the hotels. We stayed in the same name hotel the night before in TN, it was nicer and cheaper

I didn't have a problem with the property or the hotel I had a problem with Expedia not offering or not letting me know that you had a room for elderly guests I actually told when I booked that my aunt was 83 years old unfortunately she fell in the in the shower in the tub and they the Homewood suites had to break down the door and we had to get her out of there but they gave me another room in the room that they gave me for my aunt was a walk-in shower for handicap or elderly which I had no idea that they had because when I booked you did not offer or let me know about it and I absolutely informed you that she was going to be 83 so I'm really upset I think you guys should reimburse me