Holiday Inn Express Hotel & Suites Vernon by IHG

The bananas were great for breakfast.

However, the spray painting on the roof outside in the breeze was horrible. Nobody notified us this was happening. I would expect a lawsuit in your future.

The breakfast was excellent.

I don't like eating breakfast with paper plates and plastic cutlery. I prefer real dishes and cutlery.

Very comfortable Beds, quite and nice breakfast. Staff were pleasant . Upon checking out we were told that our damage deposit would be refunded in 3 days and it will show on our visa. It has been over 9 days now and still not there. Don't know how to get a hold of them.

My refund for the damage deposit

It was very good and they had a bag said grab and go. Hotel had a goody bag for everyone to grab what they want to eat during the day and it was very generous and creative give away.

I expected the price be less but because we had a wedding invitation was in weekend we came during the days which was expensive and during the week the price was half of what we paid.

The location was great and the layout overall was easy to navigate

Paper plates and plastic cutlery changed the luxurious vibe. Plates, maybe ok but plastic cutlery is awful & diminished the end of our stay. Warmed plates would help with the not so hot breakfast ( although quite good)

It was clean and stuff was nice and kind

The staff is very kind and considerate checking in and checking out other staff with the cleaning were great making sure that our room was clean before we got there

The only downside that we found was that there was no way to hang up your hand hand towel towels she were done with them in the washing room, but this must be also because they are renovating the rooms, they may have forgotten to put one in