Star City Inn & Suites

Owner continues to respond calling us liars. We'll keep posting more and more reviews. Nothing we have said is a lie. They are 100% turning breakers off to rooms not occupied for the AC Unit, then forgetting to turn them on when the guest checks in, ie, cutting costs. They 100% never refill the soap in the rooms. We have stayed in room 122 multiple times, and have yet to have any soap for a shower or to wash our hands. We actually run to dollar general everytime we stay because we know they won't have soap refilled. Their sheets are stained, the comforter smells like mildew, probably because they leave the AC off when not occupied, the walls are painted over and blemished, no attempt was made to repair, just a band aid. The shower rods are falling off the wall, the peep holes to rooms have toilet tissue stuffed in them because they are missing, the toilet paper is about the equivalent of 120 grit sandpaper, and the owners are cowards when confronted about any of it. Keep on responding, we have plenty of bookings in the past still requesting reviews. Lets not forget, you asked us to review it, just beause you don't like it doesn't mean its a lie. Denial, just as I stated in a previous review. Little man syndrome.

Hotels.com is investigating owner for banning travelers who leave negative reviews. Might not be able to book on Expedia soon. Hotels.com gave us compensation since owner acted like a spoiled child. Grow up. Constructive criticism helps you grow. Hope you strive to do better in the future my guy.

We ended up staying in Monticello, just 20 minutes down the road, after owner refused us service due to a negative review of his property. Best thing that could of happened. Was so nice sleeping in an actual room and not a roach motel. Be very careful before booking here. Read through the negative reviews. The owner is super combative with anyone providing feedback to improve the property. He is in denial. Vending Machines always empty, ice machine never works, owners live in motel so good luck getting any after hour help. They are cutting corners for profit at the expense of the patrons. The rooms are not cleaned thouroghly between guests. They are too cheap to hire anyone and do it themselves, and do it terribly. If they can save money, they will cut any corner necessary, and their property reflects that. Do yourself a favor and make the 20 minute trip to Monticello. You'll see the difference between effective ownership and terrible ownership. Star City Inn is run by a very immature individual. They spend more time defending themselves on reviews than managing their property.

Terrible property. Towels stained with brown colored stain, soap empty every time, tub isnt washed out daily, curtains have hairs, sheets stained, comforter smell like mildew. If you leave a negative review they ban you from the property. Absolutely horrible service. Avoid at all costs. They ask you for a review, but when youre honest, confront you about it and tell you to leave. Tells me their reviews are inflated with positive experiences only as they ban the ones that are honest. How small do you have to be to not accept constructive criticism. Reporting hotel to Expedia.

The quiet area

The services and extra charges and room was not updated.

Wife and I stayed here often at 60 a night. Was totally what you would expect of a 60 per night hotel. Not great, not terrible. Then they decide to bump up to 80 a night out of nowhere. I cannot stress to you enough that this is NOT a 80 per night worthy hotel. Shampoo and Conditioner Constantly empty. I firmly believe their AC units are on a breaker they only turn on during certain times of the day. Wont work at all, then out of the blue you wake up and its on. They dont accept reward points, and hey, if you pay in cash, theyll give you 2 dollars off. We stayed here 5 to 6 nights a month. Never again. Paper thin walls make it tough if you have neighbors. Owners asked us to review. You get what you ask for.

Nice experience. Clean and the bed slept great.

This is a very nice hotel and very affordable. The owner is great and responsive. Rooms were amazing and larger refrigerator and freezer. This is the place to stay!