Star City Inn & Suites

NA

Customer service attitude and cleanliness.

My stay at Star City Inn & Suites was friendly,the lady that is over the place was very understanding to my situation, death situation and my dogs 2, I was given a ground floor room next too the outer door to make it easier on me physically. The air conditioner was Great! The bed was the most comfortable I have ever slept on. My step-brother even went out of his way to get a room at the hotel. The staff was very accommodating. if I'm ever this way again l will stay here again.

No breakfast provided. Price ok.

Have stayed here before. Commode still rocks and sink faucet still drips and aerator came off and got me wet. Desk clerk did not speak English and was difficult to communicate.

Pleasantly surprised with my stay. The price was excellent, but it’s a small town. My room was large, very clean and comfortable. A pleasant stay.

No breakfast available. Pool closed. I will drive out of my way to Monticello for "Decent & Modern" motels. Will NOT stay here any more!

I can vouch for previous reviews. Customer is telling the absolute truth. Soap dispensers are in fact always empty, room does smell like mildew, towels are stained, sheets are stained, tv's are extremely small, and most of the time the fridges are iced over. Owner in a previous review stated, of course he turns off the AC units when it's empty, would you leave it running at your house? Well, yes, yes you would. AC units are also dehumidifiers, the Mildew smell from the previous reviews makes perfect sense if he's turning off the units when empty. The fact that he doesn't understand this tells me he's a bad business man. As for a combative owner, I think we can all see that to be true. Who writes half a review in all caps? I agree with the original review from the previous customer, which when I read really wasn't worth banning them over. The hotel is not great, but not terrible. It's a good bargain for 60. However, they won't see my money again either after seeing how this ownership acts. Immaturity at it's finest. They were trying to help you, and you acted like a child and attacked them stating they couldn't afford your rates and brought roaches from their own home. What a tiny fella you must be.

Was aked to review, and did so. Owner didn't like the review and put us on a Do Not Rent List. Guess he only wants reviews that are positive. But i just found out, the 15 times we stayed in the past, each one can be reviewed. So...13 more to go.