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8.4 / 10 Guest Rating

The Palace Hotel Kota Kinabalu

No. 1, Jalan Tangki, Karamunsing, Kota Kinabalu, my

The Palace Hotel Kota Kinabalu - main view

About the Property

Surrounding Tropical Forest and Organic Garden
Experience nature at its best with a lush tropical forest setting and an organic garden right at your doorstep.

Gourmet Dining Experience
Indulge in a culinary journey at Tangerine Restaurant offering a delectable spread of Italian, Malaysian, and Asian dishes in an open-kitchen setting with picturesque views.

Relaxing Spa and Convenient Amenities
Unwind and rejuvenate at the on-site spa or take advantage of the complimentary daily housekeeping and luggage storage services for a hassle-free stay.

To immerse yourself in this eco-friendly oasis, book The Palace Hotel Kota Kinabalu today!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Fitness center is closed from 2026-08-31 until 2026-06-06 Swimming pool: Closed from Sat, Jun 6, 2026 until Mon, Aug 31, 2026 Swimming pool: Closed from Sat, Jun 6, 2026 until Mon, Aug 31, 2026 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
1/6

Deluxe Room

Guests will have a special experience as the twin room offers a pool with a view. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.

26 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Room (window)

Non-refundable
Room Only
20% OFF$84.98

$67.98

Includes taxes & fees

Deluxe Room

Non-refundable
Breakfast Included
20% OFF$89.56

$71.65

Includes taxes & fees

Deluxe Twin Or Double

Free cancellation
Before Jul 4 (2 days)
Breakfast Included
20% OFF$89.61

$71.69

Includes taxes & fees
Palace Suite - Photo 1
Palace Suite - Photo 2
Palace Suite - Photo 3
Palace Suite - Photo 4
Palace Suite - Photo 5
Palace Suite - Photo 6
Palace Suite - Photo 7
1/7

Palace Suite

1 King Bed68-sq-foot room with garden views Layout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - 2 bathrooms, shower, and rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and daily housekeepingAccessibility - Bathroom emergency pull cordNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

6 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Palace Suite

Non-refundable
Breakfast Included
20% OFF$243.7

$194.96

Includes taxes & fees

Palace Suite

Free cancellation
Before Jul 4 (2 days)
Breakfast Included
20% OFF$329.51

$263.61

Includes taxes & fees

Guest Reviews

8.4
Excellent502 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness6.8
Service9.0
Location9.3
Room Quality7.8
Amenities8.3
Value for Money8.7
Food and Beverage8.8
Overall Experience8.4

Select topics to read reviews

A
adrianmyMY
Verified booking
family_with_children
Standard Room
Stayed in Oct 15, 2025

"Exceptional"

9.0
Helpful?
D
DonnagbGB
Verified booking
extended_group
Standard Room
Stayed in Oct 13, 2025

"Exceptional"

10.0
Helpful?
S
SylviefrFR
Verified booking
family_with_children
Standard Room
Stayed in Oct 9, 2025

"Excellent"

8.0

Le buffet du petit-déjeuner était vraiment parfait dans une très belle pièce très lumineuse donnant sur la piscine.

A l'arrivée, après 20h de vol, des retards d'avion nous étions épuisés et le personnel a l'accueil nous a fait attendre quasi une demi-heure nous disant quils ne retrouvaient pas notre réservation... pas franchement agréable quand vous arrivez enfin et rêvez juste daller dormir !

Helpful?
D
Dg Nur LiyanamyMY
Verified booking
family_with_children
Standard Room
Stayed in Oct 4, 2025

"Good"

5.0
Helpful?
M
MohammedsaSA
Verified booking
extended_group
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

9.0

موقع الفندق جدا ممتاز والافطار كان جيد

Helpful?
L
LojimunmyMY
Verified booking
extended_group
Standard Room
Stayed in Oct 1, 2025

"Exceptional"

10.0

Good

Helpful?
M
Mohd KashfimyMY
Verified booking
family_with_children
Standard Room
Stayed in Sep 20, 2025

"Exceptional"

9.0

I really enjoyed my stay at your hotel. The staff were friendly, the room was clean and comfortable, the food was delicious, and the location was beautiful. Overall, it was a very pleasant experience.

Unfortunately, the pool was closed during my entire stay, even after waiting two days, which was quite disappointing as it was one of the main reasons I chose your hotel.

Helpful?
A
Aizatul NazihahmyMY
Verified booking
couple
Standard Room
Stayed in Sep 18, 2025

"Excellent"

8.0

The beds were comfortable. 👍🏻👍🏻👍🏻

The shower head cable was leaking, so the water pressure for showering was not good. Also, the shower drainage was clogged, causing water to collect on the floor instead of draining properly. 🙃 The TV was difficult to turn on, and the channels were very limited. 😅

Helpful?
J
Jaimy BouwmannlNL
Verified booking
couple
Standard Room
Stayed in Sep 16, 2025

"Exceptional"

10.0
Helpful?
M
mohd azlanmyMY
Verified booking
family_with_children
Standard Room
Stayed in Sep 16, 2025

"Good"

2.0

The room comfortable

When u booking and made payment via booking.com by credit card then have to pay another same bil during check out.

Helpful?
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