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8.4 / 10 Guest Rating

The Palace Hotel Kota Kinabalu

No. 1, Jalan Tangki, Karamunsing, Kota Kinabalu, my

The Palace Hotel Kota Kinabalu - main view

About the Property

Surrounding Tropical Forest and Organic Garden
Experience nature at its best with a lush tropical forest setting and an organic garden right at your doorstep.

Gourmet Dining Experience
Indulge in a culinary journey at Tangerine Restaurant offering a delectable spread of Italian, Malaysian, and Asian dishes in an open-kitchen setting with picturesque views.

Relaxing Spa and Convenient Amenities
Unwind and rejuvenate at the on-site spa or take advantage of the complimentary daily housekeeping and luggage storage services for a hassle-free stay.

To immerse yourself in this eco-friendly oasis, book The Palace Hotel Kota Kinabalu today!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Fitness center is closed from 2026-08-31 until 2026-06-06 Swimming pool: Closed from Sat, Jun 6, 2026 until Mon, Aug 31, 2026 Swimming pool: Closed from Sat, Jun 6, 2026 until Mon, Aug 31, 2026 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
1/6

Deluxe Room

Guests will have a special experience as the twin room offers a pool with a view. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.

26 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Room (window)

Non-refundable
Breakfast Included
20% OFF$89.53

$71.62

Includes taxes & fees
Palace Suite - Photo 1
Palace Suite - Photo 2
Palace Suite - Photo 3
Palace Suite - Photo 4
Palace Suite - Photo 5
Palace Suite - Photo 6
Palace Suite - Photo 7
1/7

Palace Suite

1 King Bed68-sq-foot room with garden views Layout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - 2 bathrooms, shower, and rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and daily housekeepingAccessibility - Bathroom emergency pull cordNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

6 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Palace Suite

Non-refundable
Breakfast Included
20% OFF$243.48

$194.78

Includes taxes & fees

Guest Reviews

8.4
Excellent502 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness6.8
Service9.0
Location9.3
Room Quality7.8
Amenities8.3
Value for Money8.7
Food and Beverage8.8
Overall Experience8.4

Select topics to read reviews

S
SookmyMY
Verified booking
couple
Standard Room
Stayed in Aug 16, 2025

"Exceptional"

9.0
Helpful?
P
patri_roroesES
Verified booking
couple
Standard Room
Stayed in Aug 13, 2025

"Excellent"

8.0

La habitación era muy amplia, estaba muy limpia y era acogedora. El desayuno también bastante completo, y se preocuparon para decirme lo que tenía gluten y lo que no. El gimnasio está bien también.

El pero del hotel es la zona de la piscina sin lugar a dudas. El agua no se veía limpia y la zona exterior estaba descuidada en general. Una pena porque todo lo demás nos gustó mucho, pero esa parte no estaba a la altura.

Helpful?
O
OliverdeDE
Verified booking
family_with_children
Standard Room
Stayed in Aug 13, 2025

"Excellent"

8.0

Sehr sauber, freundliches Personal, sehr gutes Frühstücksbuffet, gutes Restaurant, schöner Pool, ruhig und schön gelegen obwohl direkt in der Stadt

Geruch im Zimmer wenn Klimaanlage ausgeschaltet (abgestandener Rauch im einen bzw. Abflussgeruch im anderen Zimmer - womöglich hatten wir einfach Pech mit den beiden Zimmern)

Helpful?
Y
YuukijpJP
Verified booking
family_with_children
Standard Room
Stayed in Aug 12, 2025

"Very Good"

7.0

スタッフが親切。料理が美味しい。

部屋に大量のゴキブリが出た。フロントに対応を依頼した後も出続けたので、結局、部屋を変えてもらった。

Helpful?
S
SharonauAU
Verified booking
family_with_children
Standard Room
Stayed in Aug 11, 2025

"Exceptional"

9.0

The staff were exceptionally helpful and very welcoming, nothing was too much trouble. Great facilities and meals. We would definitely stay again. Parking was easy in the hotel grounds.

Nothing really

Helpful?
D
DaliafrFR
Verified booking
couple
Standard Room
Stayed in Aug 7, 2025

"Superbe"

9.0

Séjour globalement excellent ! L’hôtel est superbe, le personnel vraiment aux petits soins, toujours souriant et disponible. Mention spéciale aux cuisiniers : les repas et le petit déjeuner étaient délicieux. Le spa est également très agréable, avec des masseuses compétentes et bienveillantes.

Le seul petit bémol concerne la salle de bain, qui manque un peu d’aération — on sent que de l’humidité commence à s’installer. Rien de dramatique, mais c’est un point à améliorer.

Helpful?
P
PeterauAU
Verified booking
couple
Standard Room
Stayed in Aug 5, 2025

"Charming hotel, nicely renovated in a jungle setting next to the city."

9.0

Nicely renovated property with delightful rooms with all expected facilities and lovely staff. Nice quiet location but close to the city centre. Plenty of parking.

Nothing springs to mind!

Helpful?
D
Dg Nur LiyanamyMY
Verified booking
family_with_children
Standard Room
Stayed in Aug 4, 2025

"Very Good"

7.0
Helpful?
C
CamillaitIT
Verified booking
couple
Standard Room
Stayed in Aug 4, 2025

"Good"

6.0

Personale disponibile

Aria condizionata rotta in stanza. Ce l’hanno cambiata su richiesta.

Helpful?
R
ROSNImyMY
Verified booking
couple
Standard Room
Stayed in Aug 2, 2025

"Exceptional"

10.0
Helpful?