Extended Stay America Suites - Hampton - Coliseum

The greeter.

The price is relatively too high for not having breakfast and not a trash can in sight.

Two or three other hotel concierges there deserve better training and treatment. And not have their record scarred by her ignorance.

Bianca Mincey the manager there was prejudice and racist hospitality and sarcastic, very ignorant to have a nerve to be dressed nice when asked to explain her crazy behavior out of nowhere insulted our use of the booking of her hotel through the app.....she insulted all third party booking providers....

I had an excellent stay at Extended Stay America - Hampton - Coliseum. From check-in to check-out, the staff was friendly, professional, and always willing to help. My room was clean, comfortable, and well-maintained, with everything I needed for an extended stay. The kitchenette was especially convenient and helped me save money on meals. The location is perfect if you’re visiting the Hampton Coliseum area, with easy access to restaurants, stores, and major highways. I appreciated the quiet atmosphere and felt safe throughout my stay. The hotel offers great value for the price, and the team works hard to make guests feel welcome. I would definitely stay here again and recommend it to anyone looking for an affordable, comfortable, and convenient place to stay in Hampton.

Accessibility

Smells food because people don’t use the kitchen fan

Really bad experience and garbage smell. Lots of people smoking at the entrance and lots of bugs.

The location was good I was in the heat of hampton. The feel of the hotel was good clean lobby. My room was amazing I had a king room for me and my family . The price was a little pricey but worth it for us being so close to everything. Didn't hear alot of noise hotel was really quiet. The service was amazing Neisha and Barbara was amazing my room was spotless and Barbara cleaned it. Neisha checked me in and checked on us the whole time. Very friendly and energy out of this world.

The staff was excellent, very attentive and willing to help during my short stay. Good value for the price. They were going through some remodeling and scheduled room inspections, yet it did not affect my stay. Would return.

Booked a stay for May 22-25th. Booked in hotels.com minimum check age is 18years of age. When I arrived front desk refused me a room and said minimum age for check in is 21 years of age. The website states minimum check in is 18 years of age. The hotel refuse to honor the room they sold me. It gets better they refuse to refund my money. This is absolutely a deciptive practice of the hotel to take advantage consumer under 21 years of age. Filling a complaint with Office of the Attorney General of Virginia for deceptive practices. ***POST UPDATE 05/25/2026 Hotel responded to my sons review. They only offered an apology. The website states that minimum check in is 18years old. This is there error. They refuse to refund my money. This is fraud!!!