Lisi Family Hotel

Facilities are good enough, personnel is trying their best to make the stay at the highest level.

The property is not recommended for couples; we booked it just to be close with our friends and their kids.

Excellent for a week family ski trip, in particular lots of amenities for little children.

stayed before

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The room size is very good for family, excellent facilities, swimming pool, huge soft play, ice skating, game room, sauna room, steam room, there’s something for everyone. Breakfast is excellent, free ice cream is a huge plus after a whole day of skiing! Very nice family hotel, attentive to little one’s needs. Loved it, would recommend for family.

Wi-Fi is not very strong in some areas, but that didn’t affect our stay. If anything can be improved, would be the Wi-Fi.

very clean. accommodation perfect for kids

all very good and would highly recommend

Children facility (Lisi World) was great. Family suite is accommodating for families.

• Receptionists are unprofessional. • Beware of hidden charges. We paid 4000€ approximately for our stay via booking. They charged us an extra 800€ upon check-in for our kids (5 & 3yo) & 600€ upon check out for things such as turndown service (150€) without letting us know prior that there will be a charge. • No shuttle service to ski location. Guests should be aware that it will be efficient to rent their own car if they’re planning to ski with the family. This should be mentioned in the website. • You have to carry your own luggage to your room, which is shocking considering the rate.

Super kids friendly Hotel. We came here for the second time because we loved the place so much. There are so many things to do with small kids that you could also just spend the whole day in the hotel only. Great programs throughout the day. The ice skating rink was super, we really loved it and used it every day. The staff is really polite and kind and always helpful. We definitely will come back again.

Amazing facilities for kids: big play zone and ice scating. Rooms are big. Amazing vine Super nice stuff

With all the nice kids facilities the activities for kids could be organized better. Evening new year program was really boring. No soup for lunch. No transfer bus to ski lift (luckily we rent a car)

On check-in, we were served a welcome drink. Every evening, there was a great cocktail of the day. The hotel had great entertainment for families - Lisi World (massive play area for families), organised hikes for children, ice skating rink, indoor pool area and spa. As we visited over New Years, the hotel had also organised evening entertainment programs on different days - live music, magician incl. crystal ball and fire performer, Tyrolean shoetap dance, fireworks. The food choice on all the days was nice and different and there was a massive spread available for selection including desserts. Children had a separate buffet with all the children-favorites. The staff was very friendly and helpful at all times. The hotel had organised for ski & snowboard rentals within the hotel - which was great too.

The indoor pool could have been 1-2° more warmer but we were generally ok as it was. The food was good as mentioned - maybe a couple of more choices for vegetarians would be nicer. The mattresses in the rooms do need to be a little thicker to increase comfort. Also, as it was New Years eve, in addition to the hotel doing a fireworks show, some guests had also personally bought fireworks and lit these up at the hotel driveway where a lot of hotel guests were gathered. Unfortunately one of the fireworks that a hotel guest lit wasn't placed well and fired in different directions that was unsafe for the people and children around (luckily no one was injured). The hotel should think how it could avoid such incidences in the future - perhaps have special zones where personal fireworks can be done? Otherwise everything else was great!