Lisi Family Hotel

Noisy due to a party and this is a family hotel. Only a few people at the reception were friendly.

I filtered on bad reviews before arriving (as I wanted to make sure it was a nice place for our family with 2 kids below 2yrs). I must say the staff and food were amazing and I don't understand what some of the reviews complained about!! Each staff member was very friendly and helpful to us and our kids. Also the food was really excellent (not your general type of buffet and plenty of choice and variety). The rooms and any common places were very clean and they were mopping and vacuuming the floor multiple times a day (well needed with toddlers). This is the perfect stay with children, especially young children as there are not many places where you can relax as parents like in this hotel. Lastly, big compliments to their purchasing department. Everything is of very good quality (the chairs for children, the modern toys, the play areas etc). They chose quality over price. I must add I gave our toddler food from the adult buffet every day as the children buffet was super cute but offered unhealthy options (fries, fried fishsticks, pasta without vegetables etc). It surprised me but perhaps common in Austria.

This hotel has such a wonderful activities/hang out areas for family that the opening/closing times were a bit dissapointing. We (unfortunately) have a kid waking at 6, but the playroom opens later in the morning. So you are still stuck with a toddler in the room or running around reception. The spa opens only from 3pm which is a pity as our kids were napping during the lunch and we could have used it then. Obviously the areas that require staff presence (like the large playzone) can only open after 9 or so. However, the playrooms in the hotel are "own-risk" (no supervision) and we didn't understand why they can't open 24-7 or earlier to later. The indoor playroom was very great, nice toys and pillows and kids furniture. We didn't understand why the last two days everything was removed from this room (perhaps a kids disco or some activity, but there were no furniture and toys anymore the last 2 days of our stay. Children buffet such a lovely idea but it was unhealthy (fries, fried fishsticks, pasta without vegetables etc). Maybe thats just cultural or for big kids, but we gave our kids some food from the regular buffet (which was very very good).

Location very friendly reception

Very much children's hotel

Location

Its hotel for family with kids! Not for adults ! Its noisy,all included but food is basic, Again : good for families!!!

Super! We had a great stay. many activities for the kids and staff is so kind. View is amazing!

Very good hotel to go with kids, a lot of activities and All inclusive food Good location, with kids we visited Triassicpark, KaiserWelt Scheffau, Ellmi's Zauberwelt, though there are many other interesting places around WiFi is very good

I am surprized that the hotel of this price doesn't have air conditioning in the room. We stayed in Junior Suite and I expected to sleep on the sofa, though it was not possible since it's too hard.

Location

Old bath room