Ramayana Suites & Resort

Okay I seriously can’t say even one bad thing about this resort! We stayed 3 nights in the Lumbung and it was amazing. Every detail of the resort is lush and peaceful. Amazing pools, the best massage I’ve ever had for only $25!!! The breakfast was so much larger than I expected with tons of food, drink and juice options. The area is close to the beach and very walkable. There’s a 24Hr store right next door and restaurants line the road in every direction. The staff were so willing to help! Above and beyond almost doesn’t sound like enough credit to them. I’ll be back!!!

The property had a great location. We could walk to everywhere we needed to in town. The property and room was very clean and comfortable. Breakfast each morning was yummy at the restaurant and staff so lovely.

We came to stay at Ramayana after having a couple of nights at a luxury resort in Ubud, and the Sita Room was not at all a step down in luxury from where we'd just come. We very much enjoyed our stay in our lovely room, plus the large balcony with day bed added that extra bit! Our only complaint is that we weren't automatically asked when we checked in whether or not we'd be wanting to book things to the room and so a deposit was not taken at the time of checking in. This became a problem when we started trying to book drinks/food/etc to the room and were unable to. A trip to reception with credit card (or cash if you'd prefer) was all it took to rectify, but still feel this is something that should've been discussed at check in.

Beautiful hotel, amazing pool, friendly staff, and the best breakfast buffet.

There was water from the ceiling that constantly dropped on my head when I used the mirror in the bathroom. But in all services was good.

The resort room was very comfortable and spacious, had a great resort vibe. The spa was such a nice experience too, very relaxing and the staff was friendly but professional.

I appreciated that the hotel accepted the early checked in like 1pm. I love the garden & beautiful swimming pool. Only one negative things is our room was in old tower, located side by the elevator, and in front of market with a lot of noise (loud music) from the street until 11pm. The pictures from hotels.com shows new family rooms in new building. But our room was in the old tower. The picture of family room was different from the hotels.com.

Unfortunately, on the last day at checkout we got charged twice on our first day near the pool/bar and they spent an hour looking at security footage which it showed us paying but they said because our backs were to the camera that we needed to pay the whole bill. The staff we rude and condescending as soon as we checked out so beware! The rooms were okay, the bathroom leaked quite a bit but the pool was nice and the surrounding areas of the hotel were great. However, make sure you pay cash as soon as you buy anything at the hotel! We luckily did it for the rest of the time we were there.

The staff were excellent and the hotel is in a good location and easy to go around to places.

Staff were really nice. Excellent place. My family loved it there. We will go back again!