Residence Inn by Marriott Philadelphia Montgomeryville

One window pane had broken glass. Not a major problem. Just wanted to be helpful. Thank you for the hospitality.

This Inn is excellent overall. When we visit the area this is where we stay. It is so nice to have a full kitchen instead of a standard room. The room was very clean and the staff were great. The room we stayed in this time needs a little updating... Larger trash can in the kitchen would be nice, carpet edge at the kitchen is frayed, and small shelf in shower stall needs to be repaired or replaced. These are minor issues. We love staying here.

Average experience. The exterior of hotel looks presentable. The hotel room is a outdated and hasn't been remodeled to reflect the upscale Marriott brand. Housekeeping is subpar. Floors, furniture, and walls had visible stains. Carpet underneath sofa and bed were filthy. Chairs had stains and residue on them. Unadvertised nightly parking fee of $10 -- the front desk doesn't inform you about this until you've checked in. They did not have this fee a year ago -- when parking was free -- and it is not mentioned in the description for the hotel amenities. Complimentary breakfast is fine. Will likely stay at the Marriott Courtyard further up Route 309 -- looks more modern and representative of the Marriott brand.

Did not like the Liquid eggs for breakfast.

This was our 2nd visit this year to this property and, thinking back, the conditions seem to be the same. For this review, we had a two bedroom suite since family was traveling with us. Once in the room, some of the things we encountered was a night table draw was not working the greatest, the bathroom vent fan was not working, the tile in the other bathroom was on the verge of coming loose, appearance of some some mold (?) on or in the bathroom wallpaper, and the floor tile in the kitchen area had seen better days. Went to the front desk to discuss this situation. They were willing to change rooms but we just finished unpacking for a several day trip. She stated that the maintainers would work the issues. When we checked out a few days later, nothing was fixed! The staff at the front desk was surprised that nothing was done and also stated that our complaints weren't a surprise to them. It appears that other customers have had comparable issues. I will state the staff for the property were excellent to deal with! No issues whatsoever!! If we have needs to come back to this area, will seriously consider using Courtyard since, I believe is a newer property.

Was a very nice room for the price and the staff was friendly

Coffee time extremely limited. Service lacking. Or guest was charged $60 for incidentals for three people after the staff was instructed not to charge her and to use my wife’s card. Then I presented my card and the hold on our guests card was to be released upon checkout but it has still been charged. The hotel has been unable/unwilling to correct this matter.

Excellent and impressive breakfast with many options.

Room needed vacuuming.