AmericInn by Wyndham Silver City

Check-in staff person was rude; all other staff were friendly though sometimes appearing disorganized. Parking was adequate, view and room were excellent! Food was good to very good! Probably I would have given this a 4.5 star rating if it wasn’t for the check-in person who had no customer service skills.

Great burger!

The location is perfect for visiting the Porcupine Mountain Park. So convenient. Love the access to beach areas and hiking. It's quiet and low-key.

We staying for more than a week, in a clean, comfortable room with a nice view. I applaud the green concept of not changing towels each day. Housekeeping was responsible when we needed to change a bathmat, too. The staff were friendly and well-trained. The first night in the restaurant was chaotic, as they were understaffed and learning a new computer system. It was a long wait, but in a couple of days they were back on top of things.

Very clean comfortable room. Laundry area was greatly appreciated. Beautiful beach. Nice clean breakfast area

• When I arrived at around 6:15 pm, the parking lot was completely full, so I had to park on the lawn as all the spaces were filled. After checking in, I learned that the WiFi was terrible (at least in my room), the towels were old (thin) and there was someone else’s hair was on bathroom floor. Yuck! Despite it being 80 degrees outside, the AC in the room had been set to 62, but it felt much colder, so I had to turn the heat on just to make it bearable. After I had gone to bed, a jarring sound woke me up at about 9:30pm. It sounded like a motor that was revving in idle. It literally made the furnishings in the room (114) vibrate. I called the front desk to learn that it was actually a Jacuzzi on the floor above me. She actually said she could hear the noise over the phone. She also said they have had multiple complaints from other guests in the same room in the past, but the manager would do nothing about it. Since the hotel was fully booked, the option of moving to another room was off the table. Since there is no way I could have slept in that room, I elected to check out only a few hours after checking in! On top of that, since there was no WiFi available in my room, I could not go online to find another hotel. I had to drive, at night, to the nearest town to get a cell signal to book another room that was about an hour away. Absolute insanity!

Nice facility. Had everything contained within.

Pool was nice. Hot tub was rough. Sauna nice. Bed awful. It was clean. No healthy breakfast options. Price was too high for what we got.

Our lake view was a pool view! Having our bedroom window right next to the pool room was awful!! That information should be given in the description. I tried to get another room and they said they couldn’t because we booked with Expedia. Also the room was not very clean. Finger prints all over microwave and refrigerator. The rooms definitely could use an update. Disappointed!

Dated but it served our needs. Friendly staff and the lake view from our room was nice.