Half Moon

Its not perfect but the good far outweighs anything bad

We had problems with the toilet in our room

Good place to relax

The property is fine but the hotel made unauthorized charges to my credit card I am still disputing. Travelers must be careful when staying in this hotel

The check in was fine but not told when we could check in to our room - but instead told to wait in the bar. Our room is loud as its near the bar with live bands and it has a shared door to the next door room so we can hear them partying until late

Spectacular! Every single member of the staff is personable and eager to be of assistance — oodles of traditional Jamaican hospitality x 10. My only quibble involves some of the operational systems in place, especially the multi-tiered meal plans, which I find too cumbersome. I am not an hotelier so I do not fully comprehend the subtleties of the business. For instance, I don’t drink, so I don’t know how quickly someone who consumes a lot of alcohol would bankrupt the establishment, so to speak. My questions to management would be, “Is there a way to streamline meal charges? Why not add an all-inclusive option without the innumerable exceptions?Besides, my sense is that the complicated slicing and dicing in the accounting department is stressing out the employees, leading to occasional billing mistakes — I can see it in their faces, never mind the inconveniences that ensue for guests like me. At least, discrepancies are always rectified with dispatch. Regardless, I actually wish that I could live at Half Moon permanently. The overall atmosphere, the dedicated team working together to make everyone feel at home, and the meticulous tending of what nature has gifted us, is indeed a glimpse of what I imagine paradise might have to offer. I shall return!

Very nice facilities. Food is expensive. Main drawback was that we did not have hot water for bath/showers despite requests to fix it. It was lukewarm in that sense.