Half Moon

Everything was excellent from start to finish

Honestly, everything was great. The room was spacious and clean. The staff was excellent. Loved the bicycles. They even had a few with baby seats for the little one to ride around with us. We had a great time.

Comfortable and clean

What’s NOT to like

Excellent! Wonderful experience! Can’t wait to return!

The view, the closeness to nearby shopping malls. Close to the airport. The views, staff was amazing , warm, welcoming.

The food was extremely overpriced. Although good, it was too expensive. I once ordered tea with fruits and it was $38 plus tax. We ate twice on the property , thankfully we had a car and ate outside the properly after that shocking bill. Also, if you’re celebrating a birthday, make sure to inform them, apparently, the cake that they provide for you isn’t complimentary. I had to pay $18

half moon is amazing we love it and will definitely be back

I would recommend staying on the eclipse side of the property. It looks completely modern new and clean. It’s such a breath of fresh air being in such a quiet luxury hotel that’s still in Montego Bay. The issue we had was that for this to be a five star resort not all the staff members were warm and welcoming and helpful. we had an issue with our shower, not working the first night and the night manager and night staff were so nice and accommodating, and put us in another room. But other than that, most of the staff were not up to par with their service like most five-star hotels we stay at. The lady who checked us in had a bit of an attitude because we wanted to get content because we are travel bloggers. Instead of coming up with a solution, she tried to stop us completely and had an attitude. I wouldn’t recommend this hotel if you want to create content. The hotel pool staff ran out of clean towels that go over the lounge chairs so instead he gave us a regular towels to put on our chairs that is not something we expect at a five star resort. We are really picky with which hotels we stay at so we expect a lot if the hotel is rated for five stars and we just felt like the service was lacking. The property is beautiful quiet and we had a really great time at Lester‘s bar on property. All the staff at Lester’s bar were nice. I think that the staff members need extra training on how to go above and beyond for gas who expect that level of service from a five star hotel.

Eclipse section is new and pristine and with limited crowd. You will never have to fight for a beach chair. Butler service is also quite useful.

I liked that the property was quiet and clean. The staff was friendly and helpful. I didn't like that they charged for everything! I wasn't even provided water in my room. I had to purchase it and the prices are exorbitant. It's a nice place but not for me.