Salthouse Harbour Hotel and Spa

Room was lovely and cosy with lovely ambient lighting and nice attention to detail. View form front was great. Attractive restaurant serving very good food. Staff very polite and helpful and had personality. Ability to park so close was a bonus.

No complaints

Clean and attentive staff

Nothing

We had booked a 1 night stay in a harbour view room after deciding to upgrade from the standard Salthouse room. We arrived 3pm on the dot for a 3pm check-in. We pulled into the car park & thankfully 2 bays free. It is a small car park but I didn’t need the assistance offered to park up. We proceeded to check in & it was a very quick & easy, we were soon on way to our room 306. On opening the door we both let out a big wow, what an amazing, spacious & well designed room, it just looked so perfect, the pictures on website doesn’t do it justice. We proceeded to look out to see the views & for November what an amazing scenery , really just topped off the feeling of luxury. The room was very cosy & furniture just so comfortable & made you feel so relaxed.. Room had the standard complimentary beverages, with biscuits & toiletries available if required in the bath room. After a night around the harbour we decided to try the hotel bar for a nightcap. We both picked something of the cocktail list & both really enjoyed. For an extra special treat we ordered breakfast in bed & though £20 per person for the full English you definitely get money’s worth, we couldn’t finish it off. We couldn’t fault anything with our stay, it looks glamorous & well maintained from walking thru front doors to the staff very attentive & helpful. This place is a hidden jewel in Ipswich. We are from Norfolk & didn’t realise this area existed we enjoyed so much we are planning a return visit next June,. Can imagine with the summer weather it will be a hive of activity

Breakfast choices were good and presented well, staff were very nice and helpful. Location has a lovely outlook over the marina and a good choice of restaurants and cafés. Hotel Itself has lovely seating areas and quirky decor.

This is no fault of the hotel itself but location didn’t have any small shops close by to browse in.

Very friendly staff and excellent food

The staff, the room was clean, very helpful as soon as you walked through the door

The breakfast was a little pricey, could do with more plugs near the beds in the room

The room was beautifully furnished, possibly a little crowded. The reception lounge and dining room were, likewise, attractively and cosily furnished, although we didn't spend time in either. The view over the docks was attractive, but we had a side room so the rest was of the bar next door. Very comfortable bed; nice selection of toiletries and tea tray.

We were looking forward to having a view of the docks and marina. The view from the side room was ok, but the balcony and decking were in a poor, almost disgusting condition. There was mould on the balcony walls and decking, and the balcony floor wash a stagnant puddle full of algae. We weren't in our room for long, had we been staying longer or wanted to use the balcony more, we would have requested a move. Additional cost of breakfast and parking made for disappointing experience.