Holiday Inn Express Hotel & Suites West Monroe by IHG

Front desk experience was amazing! KC was very cheerful and willing to help in any way I needed.

Thank you for the hospitality Mrs. KC May!

The front desk clerk was very nice & very helpful. Breakfast was great too!

There was a lot of tables available, and the food was very good

The elevator wouldn’t work going to the second floor and as senior citizens, we had to use the stairs, which was a little inconvenient

The breakfast was great and had several different things to eat

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Beautiful Restoration Park hiking trail behind hotel was nice.

I stayed at this hotel last month. The location was good and the room was clean are the two reason why I returned to the hotel in the first place.

The hotel is next to interstate 20. The traffic noise was unbearable. I did not sleep even 2 hours the entire night. I called to change rooms immediately after getting into the room, none were available. The next morning none were available. So, I had no choice but to check out a day earlier. I stayed at this same hotel two weeks ago on the right side of the building on the first floor. I did not hear the traffic to this extent or at all on the first floor. However, this visit the traffic kept me up most of the night (even with tissue in my ears), the noise on the left side of the building on the 4th floor was awful. I'm not complaining, I don't have time for that. The staff were kind and tried to accommodate me. Nevertheless, if you can't sleep with lots of noise this review is for you. I will even return to the hotel because of its cleanness and location if I could get a 1st floor room and the right of the building.

Clean room and comfortable bed. Candy was also nice at check in.

The elevator was slow however we were on the 2nd floor so taking the stairs wasn’t bad.