Sandals Ochi - ALL INCLUSIVE Couples Only

Great location, but the communication was not good. Had no running water for over 5 hours, and there was no communication as to why and when. It was not until I went to front desk that they mentioned that they turned off the water . That included no running water to use the bathrooms, which were pretty rough as people left surprises in the public washrooms. Also had a terrible time at the Japanese restaurant. We were no served for 1.5 hours and I had to go to management. They were understaffed and I believe overbooked, with 3 chefs and over 8 tables with a lot of patrons. That was not the service I would be expecting at Sandals especially for the price I paid for me and my wife. I expect that at other resorts but not sandals. Again the staff were good, but communication and the restaurant is where the rating was bad for us.

This property was beautiful and with excellent service

Not enough resort activities. Too speead out

From stepping off the plane, to the complimentary lounge, transport, and arriving was amazing. The staff was accommodating, the food was delicious, the speakeasy was lit, and my party enjoyed their stay. THANK YOU, this trip was special.

I like the pool.

The food was not good, some not well cooked. The staff did not take our bags to the room. There was not an elevator in that hotel. For some restaurants, we had to wait over 30 minutes to be seated.

I love everything!

Our stay at Sandals Ochi has been amazing. We were able to dine at most of the restaurants at The Rivera and 3 on the hill. Breajkast at Sky Vista was extensive and lovely every morning. Special thanks to Taneesia, Restaurant Manager and her team at Vista Sky for making me feel extra special on my birthday. Dominique, Ladona, Alando and Jadday were always quite pleasant and very helpful. Same for Marlon who served us at Valentinos. Special thanks to the front desk and room service team who were able to accommodate us on Tuesday night when my husband was not feeling well enough to go out to eat. The nightly entertainment was been amazing and full of energy only thing tho is in the beach bar ... I didn't hear much caribbean music, no Bob Marley the 3 nights we went ... I actually had to go up to the DJ and ask then i got a few. The swim up pools were amazing and the pool activities were fun. Thanks to Alya and the young man for my photo shoot. LOVED IT. Thanks to the team at Red Lane Spa for our relaxing couples message.

Need more Jamaican/Caribbean cuisine, more freshly made local drinks and not the syrup stuff. All the restaurants should acknowledge special occasions and treat the celebrant to something simple. While the photo shoot was great, it wasn't value for money....the price was quite ridiculous $190 for 10 photos sent digitally and 5 of those printed. Would ve nice if the 5 printed were not of those 10 selected...I felt cheated in that regard. I would not recommend. The couples massage as well was quite pricy $391 and although it was good it's not worth the price. I wouldn't recommend this either. Anything between 260- 300 would have been an appropriate value but almost $400 is BIG NO.

We loved our 3 night stay here as locals. The food was excellent, the manor and jerk shack is on point with their rendition of Jamaican food. The staff were helpful and willing to make the stay even more comfortable. I want to say a special thank you to Aaliyah at the front desk, horatio who catered to us during breakfast, devern and kerene who served us for lunch and big up Miguel and Christopher on the grill my husband says it was the best pork he had in the longest while. This sandals has the best beach for sure. If the sun wasn’t so hot we could live out there lol.

The rooms are truly outdated. When we arrived the toilet kept running and the shower was so old. They fixed the toilet but obviously nothing could be done otherwise. Ideally we would’ve wanted to take a couples bath but the tub is so narrow that even showering together was uncomfortable. The bed was not the best, frames are old so a lot creaking noises. Compared to other sandals this one can park until they renovate

Had a great stay at Sandals Ochi.The check in was flawless,so many food options,the shuttle to the different hotels was very convenient and efficient,the staff was very friendly and helpful,had a tour of the property with Aaliyah who was very professional,friendly and very informative,love it.