Sandals Ochi - ALL INCLUSIVE Couples Only

One out of the 2 butlers were decent the first butler did practically nothing

This place was boring, not enough entertainment and food was mediocre. Needs better action activities and coordination better food. No worth the money that you pay to get to this resort.

Used to be a huge fan of sandals with the Pride of Jamaican ownership. Unfortunately this property has lost its way by being very understaffed from restaurants to delivery water to the room. Missing its old personal touch and vip flare that I’d promote to others of when asked where to visit in Jamaica . Lacking its charm that it had for several years. I don’t blame the workers as they were all very pleasant and handled complaints professionally but rather the senior management of this property who need to decide whether reviews matter to them because they aren’t listening and not once did they reach out to me during my stay even when requested that of them. Lastly my loyalty status since 2009 wasn’t even recognized and I now agree with the poor reviews over the last few years.

A little dated but overall great resort! Great entertainment teams doing amphitheater shows at night, great food and friendly staff!

Great Resort

Quality and efficiency

Absolutely nothing

This was by far one of the best vacations we've had. We had the villa with the Butler service. The food was delicious, all the staff members were exceptionally nice and very knowledgeable.

I was there for a wedding. I landed on Friday at 11:04am - United. I believe we boarded the at 11:25am. I didn't expect the Sandals bus will take a little over 3 hours to get the resort. The stop and then a passenger wanted to stop at a ATM which took another 20 minutes. I arrived at the resort at 2:45pm. The welcome reception for the wedding guest was 3pm at the Dunns River sandals. My room wasn't ready so i asked if they can get me into a room, because my bus to take me to Sandals Dunn Rivers will be here at 3pm. I told the front desk lady that I'm late because your sandals bus took forever to get here. Outside of the above, I had to get my room switch on Saturday, because my phone didn't work for me to call out to the front desk, room service, gym, etc.... Also the bathroom facet did not work, the water was didn't come out, I had to use the tub to brush my teeth and wash my face.

The location first thing you notice as you are being driven to the location is the well kept grounds. Staff are professional, friendly helpful. The food is out of this world, amazing service. Shout out to Princess, Kimberly and Shanana Donnette and Leonie for their kindness and assistance

The stairs. Too many. But that was the architecture of the building