Sandals Ochi - ALL INCLUSIVE Couples Only

Do your research before you book ocean view room at the Sandals Ocho, Great House. The Great house ocean view room is NOT ocean view and the information about it online is misleading. The ocean view is very far because you are practically on a mountain across the street from the beach and the view is panoramic and obstructed by trees. I told the lady that brought us to the room about my dissatisfaction and she said she will ask if they can move us but no one responded in two days. She did not tell us about the orientation so we had to learn to find our way. Tried to call room service and the phone rang with no answer so we gave up on that. No snacks in the room fridge; just a couple of beers, water, pop, and two bottles of wine in the room. they were power washing the roof by the pool and that was very annoying. Hardly any staff at the pool to get drinks or food orders, you need to get your own. No dessert or coffee shops. Coffee machines and jars of cookies available. Food at the walk in restaurants is mediocre. Reservations only restaurants, Kelly’s was good but Valentino was not. I ate a raw shrimp in a skewer at Neptune. Glad I did not get sick. Maxine in guest experience moved us to a much better beach ocean view room and gave us 200 credit which was nice . No wifi in the room though. The beach bar is right below on the first floor and music was loud way past midnight. Property and furniture need updating. She said they started updates on the top floors.

A complete package. Enjoyed the stay the staff friendly and helpful, safe and clean environment. Lots of activities to keep you occupied. The food and restaurants were great. Would definitely stay on our next visit.

Breakfast lacked variety

The white party was boring. The first room we got, the toilet wasn't flushing properly and the water was trickling in the faucet

The property needs updating. The bathroom tub has stains. The carpet in the hallway is dirty. The Sky dining room floor close to the kitchen is always greasy. I have seen many near accidents from the greasy for both guests and workers. The workers try to keep the place clean and tidy but there is little that can be done from lack of property maintenance. The New Year's Eve party was great.

Needs renovation

The service is great. Top notch service. Great restaurant selections. However, the facility is aged and water pressure is terrible. This is an older property.

Refurbishment needed in some public areas. Service and staff excellent except at Pizza area Hillside'

Has an amazing time at Sandals Ochi.