VIVA Cala Mesquida Suites & Spa Adults Only 16

Todo un 10

Me guto todo

El Jacuzzi en terraza y la cama muy cómoda

Toallas y albornoces con algunas manchas..

The room was clean

The room looked out onto the parking lot and smelled of sewage. The food at the buffet was not very good.

Very comfortable room. Some staff members were lovely - got a free dinner and some free drinks. They booked our taxi. They were very kind and helpful at check in.

This is not a beach hotel, it’s a 5-10 minute walk to a crowded beach. The photos are deceiving, if you want a beach holiday don’t book here. We were there the first week of July so it was 29 degrees. The room for breakfast and dinner was barely air conditioned, it got so hot especially after eating a buffet meal. This impacted the experience enormously, it was very uncomfortable and we couldn’t fully enjoy the meals. The luxurious sunbeds could be reserved, I asked about one that didn’t have a reserved sign on it and no one was using it, but was told we still couldn’t use it. I imagine that was incorrect as it hadn’t been reserved. Chromecast on our tv wasn’t working, the first staff member I spoke to told me it was not included in our room. I had to go back and show her their brochure to confirm it was included. There’s a dress code for dinner, which I wasn’t aware of before arrival. The lady at reception told us to try and dress up and said Birkenstocks were not appropriate. This made us feel like second class citizens, it was an awkward and slightly rude conversation. As the dining room was so hot, we couldn’t wear socks, shoes, trousers etc. it ended up being fine wearing shorts and birks, but we were made to feel like that wasn’t ok, which was stressful, frustrating and not a good experience for guests paying a lot of money.