Extended Stay America Suites - Allentown - Bethlehem

location

this place is now a place for low/no income folks. we have stayed there before and it was not. we had to "check" out dishes, toaster, and coffee pot. they did not have coffee, we had pods, their pos required grounds. they did have us on the ground floor near the desk. the other "guests" were nice, this just is not what we expected.

Good rates, and clean rooms. My back didn't like the bed, but overall good stay.

Nice

It was clean and the people were very nice very nice areas definitely recommend area was quiet not too much rif raff I spent a couple months there and they didnt disapoint

THEY HAVE ROACHES. Stay farrrrrrrr away! I chose this location because I’m terrible a picking hotels obviously but I needed on with a kitchen. I didn’t read any reviews I just booked it. I arrived on Saturday in the early morning hours and found two small roaches crawl across the counter. After we told guest services to please move us (no other hotel could have been opened at check in at this time) we were moved to a room that had the most devastatingly foul smell. We were moved yet again to a new hotel. After all the moving and exhaustion from checking this room we finally went to sleep. We left the hotel around noon and came back around 4am on Sunday. Only to find 2 large roaches. We decided to leave as we realized the entire hotel must be infested. The attached image is the response I received from the hotel. I can assume they will not be reimbursing me for this horrid experience. I only hope some traveler in the area can heed my warning and not have the same experience I had. As of 3 weeks in they have now decided to deny giving me a refund for this experience.

Bare bones. And needing updated

Ty and Victoria is great at the desk thanks for cookies you people are great people nice room very helpful the Gm and the new people here