Hilton Garden Inn Ft. Lauderdale Airport-Cruise Port

Used this hotel as a pre- and post- cruise place. The staff is amazingly kind, competent, and friendly. We also appreciated that they put us in a room hours early even though we were just looking to store luggage. The rooms are nice and the beside-pool furniture is the most comfortable that I have encountered in a long time. But they have an attention to details issue. Regulation of shower temperature seems to be an issue: the first one was too hot and the second too cold no matter what I did. The hotel is reasonably clean but the mopping of floors is slapdash and the towels appeared clean but were raveling. The beds are a bit too soft for my taste but I like a very, very firm bed. There are a lot of little restaurants within walking distance. You can pay for a shuttle to the cruise ports (although we decided to take an Uber instead) and there is a free shuttle to the airport every hour on the hour. (I was zapped by a light switch but they understood that could be a big deal got someone there very quickly to deal with it.)

Location; with plenty of restaurants and stores near by

Toilet kept breaking No hot water in shower Shower knob was broke Shower door kept falling off

Location

Facility was renovated BUT someone forgot the routine maintenance ie paint chips soap dispenser falling off wall. No food or bar service at swimming pool. Also lack of water pressure in shower. Location of toilet paper holder was also an issue.

It was near lots of restaurant choices. We felt safe enough to walk around the area. there is an airport shuttle and you cab sign up for a cruise port shuttle through a 3rd party, once you get to the hotel and check in.

They over charged us for our room, but they made it right as soon as we called them. Luckily I looked at my emailed bill on my way to the cruise port.

Here’s a smooth revision with your added point woven in naturally: --- I titled this review “Tired Eyes” because management clearly isn’t quality‑controlling the basics. I saw a mix of reviews before booking and assumed some of the complaints were from high‑maintenance travelers, so I took the risk — but now I agree with many of them. The hotel staff was friendly, but I still ended up buying bleach and disinfecting wipes from the local Dollar Tree to clean the shower and wipe down surface areas, including the headboard. The linens looked clean, but I shouldn’t be doing this much cleaning during a business trip. I was also glad I packed room shoes because the floor hadn’t been mopped or vacuumed in a while. It’s disappointing because the hotel is ideally located — close to I‑95, shopping, and convenient for travel. After a long day, I want to relax, not sleep with the lights on or listen to a neighbor’s TV and a loud AC unit. --- If you want it sharper, softer, or more concise, I can tune i

Locatie

Veroudert

Le personnel était fantastique.