Aris Grand-Place Hotel

Loved the hotel staff were so friendly however I think it would have been good to have a buffet for breakfast instead of a set menu

The room was large and quite comfortable. Even though we were beside a busy square, the room was quiet. So much around there hotel within no more than 10 mins walk The staff were all fantastic, very attentive to our needs The food in the attached restaurant was very good and their breakfast deals for guests we reasonably priced.

This hotel is now rated as 3.9 , that is such an over statement, yes it is central but this is where it starts and stops. Photos makes it look plush , it isn’t , but it is clean. I read such glowing reports , but I wonder did people actually stay here. I would not recommend to any one

Fantastic location and a great coffee shop

Excellent location (3' of meeting place, 5' from central station), very nice atmosphere, basic but nice, clean and very cosy rooms, good value for money, but rather poor serving of breakfast (bottles of water most of the time empty, coffee not terrific). Will visit again when in Brussels.

We stayed at Hotel Aris for a week while exploring Brussels. The reception staff were always brilliant, professional, and helpful when we needed anything or had a question. Check in/out was easy, the room was spacious and clean, the bed and linens were also comfortable. The bathrooms featured lovely soaps and lotions from Rituals as well which was a nice touch. We had problems with our kettle which were sorted quickly. Unfortunately, we were very disappointed by the pre-paid breakfast that was provided by their partner cafe downstairs. The Hotel Aris website advertises this location as having a buffet breakfast as it did in the past, however sadly when we arrived we learned that it was an al a carte menu with very little choice (most of the mains were eggs, of which I'm allergic.) This meant for me, I paid the full price for breakfast, and only had a small charcuterie board. The meals were inconsistent and their coffee machine broke down or had problems most days. We didn't like the fact that we were crammed into one small portion of the restaurant while cafe customers were given better and less cramped seating options. The cafe played loud music, from 7am onwards, which isn't exactly what you want as a traveller who is trying to wake up and prepare yourself for the day ahead.

The room was very clean and it had everything we needed except for conditioner. Not bad for a 3-star hotel though! Would stay again!

The hotel is ideally located , close to the Grand Place. We requested a quiet room and we did get one. We had a good quality of sleep . However, although the breakfast is outsourced by the cafe in the front of the hotel this does not excuse the terrible standard of food and service. Looking at previous reviews should have warned me to not book breakfast with my stay. Although previous residents have been complaining for months , nothing is being done about it. The hotel management response to negative reviews of the breakfast seem to use the excuse that the cafe provides the service not them .

Hotel was clean and in a great location. Breakfast was very disappointing, extremely limited choice. This was surprising as it was served in the cafe attached to the hotel. Those people coming into the cafe to buy breakfast had a much wider choice

Location is very good as it is in Brussels city centre. I was in a single room (yes, they have single rooms with single bed, not a double room with single usage) which was acceptable. The main negative point for me has to do with the breakfast. It is served at the table (no buffet), the options do not include selection of bread and it takes too much time to be served.