Mariner's Club Key Largo by KeysCaribbean

The gate person was the rudest person I have ever met, a real bad attitude. not the best way to start your vacation

Great place to stay

Liked it. very clean. Liked the gr utile and the large pool. Liked the view from the marina.

Fourth time at mariner's. Consistent, clean and one of our favorite spots. Breathtaking views and tranquil atmosphere. Will definitely return.

I will like to let you know this hotel have an excellent rooms but the service very poor and AGRESSIVE, from the reservation staff of Key Caribbean and the security person during the midnight shift, its a place that you cant invite friends, where you cant enjoy the stay during the night, police was called at 4am in the morning because we was talking in the balcony not loud, security agent was rude, aggressive, no one in the desk on Sundays to discuss problem of housekeeping, they put only to trash bags in the room for all days stay, very poor service and attention. I will never stay at this place that they charge luxury prices, unbelievable.

This was not a villa, a hotel, or a resort. It was a very nice condo in a nice setting with a pool, but no resort facilities. Specifically, no bar or food service. Checkin was delayed and confusing. Refrigerator was broken resulting in spoiled food. The condo was very nice, the setting was beautiful. I recommend for those not wanting a hotel

This is not a hotel but someone's villa that has been put in a rental pool. The unit we were in was clean and well furnished but had a moldy odor. It was situated next to the marina so we had a wonderful view. The complex has two swimming pools and a hottub. It is a wonderful getaway for family.

Many things in our unit were in disrepair. Examples, ceiling fan missing a blade, cracked drywall, carpets on stairs in desperate need of a steam cleaning, ice maker didn't work, stains on furniture, loose railing on balcony (we banned our nine year old daughter from going out there for safety reasons). None of these would make me pack up and leave, however, after my wife went to sleep there were several large roaches dashing around the kitchen ... My wife would have freaked out if she knew they were there!

Our villa was in a good location with a view of the ocean and pool. It was roomy and furniture was comfortable, But it was poorly maintained, dirty and there was no one on site to help with problems. There was no restaurant, no tiki bar, nothing on site. We tried to talk personally to a manager who was there but was told she was very busy and we were given her phone number even though she was right inside the building.

Not available to help our answer questions. Made promises not kept