Decameron Aquarium - All Inclusive

The room I did not like it, it need renovation, bathroom need renovation, the room has only one plug, in this times we have few devices. Check in was a bad experience more than 2 hours waiting to get key. Check in is manually more than 70 persons in one room waiting for the key.

Literally this hotel and resort, was the worst I have ever experienced in my life. I would normally stay at Marriott Properties, but my Colombian girlfriend wanted to Stay in San Andres. The check in was a literal nightmare. No matter when your plane arrives, you can't check in till late in the Evening. I even offered to pay to get an earlier check in. This fell on ignorant deaf ears. Lobby and buildings are not beautiful by any means. They throw all your bags in a room open to all. Where it can be easily stolen. The absolute worst part is the All inclusive food, that is barely edible. In the Barracuda restaurant, the Ribs were tough as nails, Rice combination with questionable fish. Steak pimienta with the worst cuts of beef. One day the only thing I could stomach was the fruit and White bean Soup. I had made a request as this was a special occasion. The hotel gave me Red tape about how it was requested. Customer service was just non-existent. Spa services and Swim up bar are completely closed two years after the pandemic started... completely ridiculous. The rooms are all small and dirty, hard as Rock bedding, laughably small bathrooms. It was always loud at night. In the Thai-style restaurant, I could not even swallow the sushi appetizer it tasted so horrible. The bamboo wok dish was okay, but would have been better with beef instead of chicken. All in all one of the worst resort stays of my life.

It was in a good location. It wasn’t worth the price. The rooms are very old fashion

Fantastic location, delicious food, close by attractions

The property is particular because is partially built over and inside the sea, which is spectacular. The problems are: the size of the rooms, the age of the rooms, the overall maintenance of the hotel which is quite dated. Food quality and choice is rather poor and must be improved A LOT. Variety of food must be improved. Internet connection EXTREMELY POOR or nonexistent as well as the signal of the cell phone inside the hotel, it seemed to be in Cuba. It was quite an adventure...

The hotel is in disrepair. The food was absolutely horrible and made me very sick one night. The staff is very abrassive and rude. I would not recommed this hotel to my worst enemy.

My Fiance and I went to the San Andres island in Colombia in June 2021. We found out that it's hot but windy all year around and May thru December is the rainy part of the year and rained a lot when we were there but was told November and December is the worst time of the year because of how bad the storms are in those two months.January is the start of the dry season and is the best time to go but it's extra hot.The resort does have the best veiw of the ocean of any hotel and resort on this island, The resort is in the process of being repaired because the resort has been neglected for many years it seems so they are currently repairing rotting wood,painting buildings, repairing rusted metel railing on balconys and painting rooms.The resort is not English friendly and neither is the island but the hotel does have 1 or 2 English speaking people around but good luck in finding them at check in or if issues arrive.The resort is set up nicely inside with beautiful coconut trees everywhere.The resorts food over all was good, breakfast and lunch is the typical Colombian cooked foods with no American type food, dinner reservations are made each morning at 8am at front desk.All the food and drinks all day are part of the all-inclusive including alcohol drinks but the alcohol is not the good grade alcohol.drinks were poorly mixed. The rooms were setup very basic with no WiFi internt in room,no fridge,no ice bucket and no English speaking cable channels but did have AC and hot water.

Everything was great except the wifi. There was no internet at all and when you would finally connect it would really slow.

The employees were great very nice very caring and the service, food was great love every moment we we're there

Great entertainment, great food.and facilities. Trinidad Bueno Peña is an awesome staff memeber. He is hilarious and a great entertainer. He really made.us feel welcomed. Nichi, Melanie and.Goku were awesome as well. Great dancers and entertainers