Whiskey Pete's Hotel & Casino

We reserved at Whiskey Petes. When we arrived there was a sign saying we had to checkin at Buffalo Bills. We go back in the car and drove to Buffalo Bills. We checked in and they told us our reservation was at Primm Valley resort. Back in the car to drive to Primm Valley resort. It took over 30 minutes in line to check in. The room wasn't clean. We borrowed a rag, cleaner solution and vacuum to clean the room ourselves because nobody in housekeeping was answering the phones at 5pm. The hotel really is a dump. Will never stay again.

Gave us what was suppose to be a upgrade at Whisky Petets to Primm. Hotel air conditioning in casino not working,floors were dirty , bar was duct taped ,room was dirty food inside and on bed nothing was wiped down and very unsanitary .Will not stay at that hotel ever again

Budget hotel with terrible customer service

The cooler in our room leaked and obviously had neen leaking for a while since the first thing we noticed was the smell. There was no toilet paper and i couldn't reach person to get any. We moved to the Prim Valley.

Terribly managed property. Grumpy staff. Made reservations at Whiskey Pete’s, went to check in and no one at desk and no signs telling you where to go. Then when we finally figured it out, they sent us to one of the other properties. No restaurants were open! Just junk food. Then on check out, we had to go to the 3rd property!!! Then I got hassled for waiting in the shade while my husband went to go check out. All properties were filthy with torn and loose carpeting.

I didn't get my room.

I found Pubic hair in our shower, there was no direction from anyone about check in being in a different location from the registration desk and then we got sent to a different hotel without any warning.

My room had lots of bugs. No working ac and no toilet paper or toiletries. Used soap in tub. And nobody was willing to help. Had to sleep in my car one night

We had to change room 3 times, ac was not working, crickets all over all 3 rooms, messy dusty rooms, 1 toilet paper roll. The casino cash cage was only thing available to check you in, the key holder big black lady was very rude and unprofessional. Was on her phone every time not paying attention and gave lip to customers every time with a salty face. Very hostile environment. She also gave us non working key cards, overall we won’t be staying there anymore and don’t recommend to anyone to stay there, very dirty environment including the down grade of people they have working there. Many customers we came across through the hotel had nothing but negative feedback about the place and people working there. Stay away from this place. Hotel needs to replace that key holder lady she is the type of lady that won’t ever evolve in the work environment with that nasty attitude.

To say I was disappointed is an understatement. I have never stayed somewhere where I have felt so unwanted. It took me a good hour or two to check in. I wasn’t even able to check into my room at the hotel I was staying at. I was forced to run around to three different hotels, all of which said something different. The staff looked miserable and definitely showed it in every interaction I had. Everyone had a different answer or had no idea on how to help me. The restaurants inside were closed and every other machine was broken. I am very sad that this establishment has turned out this way. My family and I have been coming here for years. Sadly, this trip made me never want to return.