Whiskey Pete's Hotel & Casino

Didn't have place to eat late at night.

Room was dusty no water at bathroom sink door was missing room number window made noises all night heating unit was super loud all night way over priced had to check across the street from hotel

My Car broke down and it was in the Primm Valley Resort Parking lot we had to wait over night for a tow back to California Went online got room at Whiskey Pete’s walked there to find out we had to get keys from Buffalo Bills then walk back to Whisky Pete’s it was 32 degrees outside, mother on a walker no notice on website about having to go to another hotel to get keys to room was not happy about that, my sister and I slept in our car because we were afraid our car would be towed before our tow truck got there, at 6:00am we walked back to whisky Pete’s to get our mom we got the room so she would not be in the freezing cold. I paid for 2 nights just to have a warm place for her and we only stayed 1 night, so no it wasn’t a good stay at Jean this weekend

They gave me a reservation at whiskey petes hotel, when I arrived to make my check in… they send me to the buffalo Hotel to do it…. When I arrived to buffalo hotel to check in…. They made it but told me I will not stay at Whiskey hotel, instead of that they send me to the Primm hotel… the receptionist told me they will give me my key at the front desk from Primm hotel…. When I and my husband arrived to Primm hotel… no one was at front desk .. I couldn’t go to my room because of the key…. After 20 minutes they send me security guard… and I thought they will give me my key…. Instead of that…. They put the guard open the door with a tool because they didn’t have the key for my room. Adding this… they booked twice the same room so the guard open a room for someone else while they were inside sleeping… at the end.. they leave me in another room … very bad service, dirty place.. toilet was yellow color like if nobody cleaned for a long time…. Nothing to do at 2 am so I have to stay here… but never goona come back.

The change to the other casino and send to the other casino terrible

Had to go to another hotel to check in. A 5 min drive. Then back to hotel. Key did not work. For anyone. 4 families in Hall with no keys working. A guest came by and said we had to Go to cashier to have keys work. Lobby old and very dirty. Rooms were ok. But did not feel safe.

We booked a room last minute because we decided to attend concert in the arena. When we arrived at Whiskey Pete’s was told that we would need to check in at Buffalo Bills - we then were issue a room at Primm resort. Unfortunately, all hotels looked like ghost town and staff was not courteous or helpful at all. The room assigned to has in the C building which was a walk from registration area. Because we checked in late and had to run back to buffalo bills for the show we didn’t inspect the room at all. When we arrived back close to 3 am, we were able to see the actual room condition - it was run down and dirty. We got a couple hours of sleep and took as soon as possible. Again, no staff on site to voice our grievances. The room has not been dusted in I don’t know how long. The carpet has weird stains, there was hair in the sink and tub.

This place totally sucks you can’t check in they make you go to the other side of the highway where there’s absolutely no parking and there’s no way to check into this room and no refunds Expedia and this hotel Both suck

Receptionist had a terrible attitude and it seemed like they didn’t want to help anyone. They seemed to enjoy the fact that people were getting angry by the lack of their service. We had to wait thirty plus minutes at Buffalo Bills to get checked in and another thirty plus minutes to get our keys at Primm Hotel…Terrible service.

Room was paid in full but when we arrived we were told rooms given away to fireman for the idk fire 90 miles away which was fine but notice said to go to Buffalo bills but was incorrect, correct location was primm and staff no friendly at all