Residence Inn Columbus

I liked the location and convenience to travel. The place was nice as I have experienced in the past. The breakfast was almost inedible. Not the kind of service (not withstanding it was free) that I would expect from even a residence inn which caters to folks who might want to do things their own way.

Very nice place,, awesome breakfast,friendly staff

I specifically booked the room with a fireplace, seeing as how I was on a romantic getaway. The fireplace was inoperable and wasn't addressed during my stay. This was a disappointment.

Nice clean and quiet

I wish it was a trash can in the room.

Great staff and services. I was there for 9 months and enjoyed it.

Everything was great

I have stayed at Marriott properties hundreds of nights over the past several years so I believe my expectations are realistic. I had stayed at this hotel several months ago and understood that the property would shortly begin a needed renovation. I called in mid February to see if the renovations was complete and was told "it would be done by the end of February". On that basis I booked but when I arrived it was clear renovations were still underway. My floor was half renovated and the other half looked like it was abandoned. I decided to stay so obviously my room was livable and on the upside everything in it was new. The staff just didn't seem to have high expectations set for them by their management. I would find out after the fact about services that weren't available that normally are. My room wasn't serviced when I requested and was serviced when I asked for it not be. Two days in I stopped asking for solutions and fixes and concentrated on the visit with my family. You may want to avoid this hotel until they get things straightened out.

They were renovating. We had a 3rd-floor room and the hallways smelled like cigarette smoke-probably from the construction workers smoking during the renovation. Room was clean, and comfortable, but the property was torn up. I’m sure it’ll get better after the renovation. I’ve stayed here before many times and was always pleased, so I’ll chalk this up to the construction.

I have stayed here before and enjoyed my stay this stay was different. The housekeeping staff did not do a good job at cleaning. I wiped down the tables n counters witg disinfecting wipes and they was so dirty. The bathtub wasn't very clean nor was the fridge. It was hair in sink that i knew they would have seen had the cleaned properly.