Hotel Alhaurín Golf Resort

My 3 friends and I stayed at Alhaurin Golf Hotel from 7th September 2023 until 12th September 2023. We had prepaid our accommodation and our golf fees for the nearby Al Haurin Golf Resort last February. When we arrived at check in, we were informed that the agreement with the golf club had now terminated, our tee times were still secure, but we would have to pay the golf club directly for green fees; or else we would not be able to play golf. A full refund was promised to us and IBAN details were requested and given to facilitate this. To date, despite numerous requests during our stay at the hotel and countless emails & calls since our return no refund has been received and no manager has ever returned our calls. On reflection, our suspicions should have been aroused as soon as we checked in; because if they were serious about giving us back the monies owed to us (€1,120), they could have contacted us before we travelled and refunded the credit card which was used to make the booking or they could have transferred the fees directly to the golf club, when the agreement was terminated between the two parties. Not only have we been left with a very negative view of this hotel, but we have also been CHEATED out of €1,120 and we urge any future potential visitors to think long and hard before making a booking here. By the way, when we paid the golf club direct, we only paid €50 per person per day as opposed to the €70 Al Hauarin Golf Hotel had charged us. (What happened to the extra €20 pp or €320 in total?). Further evidence of the scam we have been victims to. Clodagh G

Pros: staff friendly, good sized room, comfy beds, nice pool Cons; rubbish shower, tiny bath towel, breakfast buffet had decent selection, but not replenished and hot food was cold by 9ish. Rooms are very hit and miss, we were lucky, others not so much. Also you get a pool towel but have to pay a deposit for it, rather than just getting a towel when you go down.

It’s a fantastic hotel, and the staff are very friendly,