Econo Lodge Morristown West

I made my reservation on Nov 28, 2016 for my stay on April 7, 2017. I requested a room on the first floor. When I got to the hotel the desk person stated they didn't have anymore they were all occupied. The TV remote didn't work. The WIFI was so slow it was almost unusable. The room was clean and quiet. I would look elsewhere on a next visit.

Booked the hotel on a Thursday for Friday thru Monday. Tells me it is 63.99 for queen. Get there no one is in the parking lot and we were unsure if it was even in business. I did not get a confirmation number. They charged me 69.99 and I told her that is not what she told me over the phone. She said their prices change. Went upstairs because there is no elevator. The hallway was so hot. There was a black hair when I pulled the covers back and the pillows looked so dirty. The room was so small you could barely turn around. We went downstairs to tell them this. She called manager and they let us have double beds for the price they charged me so was nice of them. She said there was an air conditioner at end of hall I could turn on if the hallway was too hot and said she just worked there when I told her that was their job to turn things like that on. They gave us towels the next day but think it was only because i left a tip in the room. They did not come back after that. Roach was in bathroom, 2nd floor was non smoking but smelled of smoke from where people were smoking the whole time. Someone opened our door that was next door in that room. Very scary! Went to check out. Had to call hotel because no one would ever come up there. Billed me twice!! Over $400. Said she had to call her manager and thats what they did evertime instead of taking care of things then. DO NOT GO TO THIS HOTEL!!!

We booked many months ago for two non-smoking rooms preferably on the first floor due to handicapped elderly traveler. When we got there we were told there was a non smoking and a smoking together on the first floor but if we wanted both non smoking one room had to be on the second floor. Not really a problem. The people ahead of us had booked a king room and were told it wasn't available and got a room with double beds. Not sure what's going on there. The room was ok. It needs some updating and the beds were soft. The problem was in paying for the room. Was told our credit card was declined. Thankfully we had cash. We called the credit card company the next day and they said that this hotel ran charges 3 times so The credit card company flagged it. The hotel said they caught it and everything was fine. However, I have to go back to March to make sure the rooms weren't prepaid before we got there. Won't go back.

We were traveling home from Mississippi and just needed an overnight accommodation. The room was clean and the beds were very comfortable. The pillows were awesome! The bathroom was clean and the entire room had been recently updated. The breakfast was sub par but we didn't care because we were stopping for breakfast anyway. Overall, for a quick overnight, it was perfect!

At the reasonable cost we were surprise to see very very clean rooms. I would definitely recommend to other people. Very good WiFi and comfortable rooms we had good night sleep. We stayed other hotels in area but they were not as clean as this was.

We rented a room with two beds over Memorial Day weekend 2016. I awoke in the middle of the night to learn that I was feeding bed bugs in my bed. My husband seemed to be ok. When I mentioned this to the owner the next morning, he denied such a problem existed. I showed him the bite marks on my arm as well as blood marks on the bedding where I'd killed the bugs and he still denied their existence. My son came to help us move out of the room and negotiated that the price of the room would be refunded in full (the owner wanted to discount it 50%). The owner called the room to tell me and my husband to "get out" since we wanted a refund. We're both nearly 91 years of age. My suggestion: Find somewhere else to stay!

Just awful!Don't go!Dirty,desk person argues with you.Stay away.We checked out! No more to say.Never again for our family.Wanted my 92 year old mother,handicapped :to use the stairs.Awful!Awful!Awful Awful!And so on!!!!!!!!!!!!!!!!!!!!!!!!!

We had reservations for more than one room. At 415 day of check in they call and tell us the rooms were double booked. They didn't offer any assistance or offer a different room. Most hotels were booked because of a car show. We are here every year so guess where we will NOT go for rooms again........

For the price, we were not sure what to expect. Getting in late, just needing quiet and a comfortable bed. Very surprised in that the motel appeared recently updated- new carpet, nice furniture- some ongoing work. Room was attractive, squeaky clean, and had that comfortable bed. There was a bare to the bones breakfast (waffle machine, bagels, wheat toast, 2 cereal choices, coffee and oj). For what we paid we can't complain- it was fine with us. Located on outskirts of downtown. Eat at Angelo's Hillside Grill for a delicious, tho pricey, dinner. Don't think you'll be disappointed.

Our room was filthy! Trash still in garbage. Used q-tip in bathroom. Obviously not cleaned. Smoked in when we requested non smoking. Paper thin walls. Barely slept at all due to the filth. Sheets were disheveled underneath the comforter. Showered with shoes on and still felt disgusting after. Absolutely horrid! We thought we could tough it out. We would've been better off sleeping in our car.