Red Roof Inn & Suites Galloway

I came to stay here for a night and I git the hotel online and when I got there the room wasn’t ready and the lobby worker disappeared from the front desk and we waited two hours for the room to get cleaned and ready and they didn’t do anything when we got back in the room it was still dirty and unclean and we were not the only ones waiting for there room and complaining

Could use updating

Cause at the end paid all cash and you guys still charges yours quotes

Ye

Stayed there a week.Room was ok.check was great . Disappointed every morning. Never any coffee in the morning. When the women at the desk finally got around to it there weren't any cups, next day no sugar, always something. Pets stay free was a big plus.

The hotel told me that I didn’t have a reservation when I arrived and I showed them my email and confirmation they were very nasty about the situation after even seeing the confirmation, told them I have travel far and it was a holiday they didn’t care. Very , very bad customer service.

This hotel is horrible. Had a reservation and when checking in the said they overbooked the rooms. Offered us a room with a broken sink. We took it because we were tired and just wanted to rest. There was no towels in the room. Asked the front desk clerk for towels and he said they were being washed that we would have to wait. Used the bathroom in the room and the toilet would not stop running. Next thing we know it overflowed into the actual room and hallway. We went to ask for our money back because we were leaving. The women said our card would be credited back. Still fighting to get our money back. Do not stay at this hotel.

I checked into my room and there was a turd in the toilet. I flushed the toilet and it was clogged so it overflowed. Told the woman at the front desk. She took her master key and entered 3 separate rooms and each was occupied by guests already. Then said she would check the register for an open room. (Maybe she should have done that in the first place?). Then said there's only 1 other room but it was dirty so I had to wait an hour in the "Turd Room" till 2am before I could go to sleep. I won't even bother to tell you how bad the breakfast was cause what's the point.

Renovating

Property was old and outdated. Carpet fithly. The hotel hallways had a bad odor. Our bathroom door had a big hole in it as if there was a big fight in the room.. tub dirty. There was an open soap bar left on the tub and a piece of hair in the tub. Water pressure was really low. Wash cloth was paper thin with stains. I will never atay here again.