Mammoth Mountain Inn

right next to the main lodge, perfect location.

Brian Henke is so professional, courteous and efficient!

As you all know, exceptional accessibility to the slopes. Great service, dining facilities and ancillary services. As you know - please update the plumbing and restrooms in the rooms. Looooong overdue!!!

You need upgrade the MEP systems when you can. I know you’ve been building up the funds to do it correctly, so appreciate that.

Hernan took great care of us, swapping our room at checkin, and making us feel very welcome. Mammoth Mountain Inn is our first choice to stay where we can just wake up and start skiing!

Dirty and tired. Rooms OK but Yodler hall carpet was filthy and I was bitten by bedbugs. Food service overburdened and disorganized. There is a restaurant space that isn't being used for some reason and it was hard to get anything to eat. You are miles from town so the Inn is the only food available. I struggled to get silverware to eat with at bar where staff was so frantic to serve the crowd that I hesitated to ask for anything. Room at main Inn building was better than Yodler but still looked like it hadn't been redone since 1970. No one ever responded to my complaint about bedbugs. Staff were nice people doing their best under difficult circumstances.

The ski check valet, Weston, provided unsurpassed service. By the second day I didn't even have to tell my room number to retrieve my skis. He provided friendly updates on mountain conditions. The hotel, Mammoth mountain inn, could use some updating. We were assigned The West Wing and it was convenient because the pool and hot tubs are in this building. However, the lampshades in the room were stained and broken, there's no light in the closet, there was obvious damage to the wall. The complex itself is spread out. It was a 6-minute walk to the main building. Also, the ski valet will not take your poles. Don't forget them in your room. It's a long Trek back. On the morning that I forgot my poles, Weston offered to let me use some poles that he had in the storage room. This was very kind, but I did prefer my own poles. My roommate used the ski Butler rental service and again the service was excellent with the valet taking the skis and knowing exactly what to do for the pickup. The buses stopped running at 5:00 p.m., but from 5:00 to 9:00 p.m. The hotel provides a shuttle service, so you can have dinner in the village if you choose. Of course, if you have your own car, this will not be an issue for you. Lift number 11, the beginner chair, is only about 200 to 300 ft from the lobby of the hotel, and the gondola is only another 50 ft farther. The hotel provided paper mountain maps so you could plan your day. Choose this hotel if you are looking for excellent service. Everyone working here was very friendly and accommodating.

Andi at the front desk was great at check in processing and overall great customer service, will be booking again.

And I provided exceptional service. Very accommodating and friendly! Room is very clean too.

The personal were very attentive and helpful. Weston, at the ski valet, was great After a few days he seemed to know which skis were ours. The rooms need to be updated, but someone said they are currently in the process of doing that, which I feel would up their rating. Great location by the mountain . I think the lounge should be open later, having a place to relax with friends after dinner. Hopefully that will come with the room Renovations!

Hernan and Caroline accommodated us last minute and it was the most wonderful service ever. Not only them but, Mammoth mountain inn has been the best first experience. .