Mammoth Mountain Inn

Just booking was a nightmare. The phone agents are scary outsourced people who will hang up on you, state they are the only person working at the Inn after you just talked to three other people, and ask things like, “Why are you asking questions you already know the answer to?” I think they are being scary because they are anonymous and in another country but it is very scary and unprofessional. Highly don’t recommend. Especially given the mice there.

Great time up here at mammoth mountain inn!! Room was great and hot tub was amazing! Check in was smooth and easy. Hernan was extremely helpful with telling me about the property and places to go . Will definitely be back!

Thank you, Ben!! Checked us in early AND upgraded the room. Everyone’s hospitality has been outstanding so far, wish we were staying longer. Look forward to coming back soon.

We had a really nice time at Mammoth Mountain Inn. The family enjoyed staying so close to the lifts, and the employees on the mountain are delightfully pleasant without being sugary. Just chill! Ben, at the front desk, was especially helpful as our condo had some issues with an unhooked appliance, as well as a stair tread that was unsafe. He got right on it, and even offered to move us to another condo. We had already unpacked, so we didn’t take the switch but appreciated their concern. Our unit was warm and comfortably furnished—rather too warm! Know that the units are not air conditioned, but some open windows helped. The food was tasty ($$$) in the restaurants, and the overall ambiance was that of *real* skiers and snowboarders who love the snow. Not a spot for showy shallow influencer culture! Maybe the influencer types were there— I didn’t see them, but I saw genuinely active happy people just playing on the slopes and in the village. The family would gladly go back to Mammoth anytime!

Dear Mammoth Mountain Inn Management, I have always chosen to stay at the Mammoth Mountain Inn for its excellent location and helpful staff, but during my recent visit, the service was truly exceptional. In particular, I would like to recognize the receptionist, Brian. He went above and beyond to exceed my expectations and fulfill my request. I highly recommend your hotel and will certainly continue to stay there in the future. Best regards, Eduardo Simone Rate this suggestion:

My family recently stayed at Mammoth Mountain Inn and the atmosphere, staff, and rooms were exceptional. We encountered an issue from the onset of our stay that could have derailed our trip entirely. Hernan a front desk agent stepped in immediately with warmth and professionalism. He listened and resolved the situation quickly. This is the kind of team member who elevates an entire property’s reputation. Mammoth Mountain Inn is lucky to have him, and he has strong potential to expand his role. Thank you, Hernan. You made our stay a 5-star experience.

Hernan at the front desk from the moment we walked in was very welcoming and set the tone for our trip. He answered our questions with great knowledge and offered several recommendations on things to do and eateries in town which were all super helpful! The location of the Inn to access the mountain cannot be compared to other places we’ve stayed at before and the atmosphere was quaint and pleasant. The outdoor hot tub/pool area was clean and the views of the mountains were strikingly beautiful. The lodge area especially with the fire pit was quiet making it a great place to relax outside of the rooms in the evenings.

We had our wedding on the summit. All of the staff were amazing. The views were breathtaking. Special thanks for Amanda for the business end, Natalie who made our day perfect with her clockwork coordination, and Ben at the front desk for making sure we had everything we needed. Hands down the best memories were made here with family.

Always going to be my first choice of places to stay. Yes, it’s a bit dated- but it’s comfortable, warm and great food. Also the staff are caring and helpful. I’m really writing to give an enormous thank you to Tom E. and Tatiana. I had briefly left the hotel leaving my husband in the room. He has classic Alzheimer’s- fine in the morning but sundowners symptoms by later in the day. Except this time he was confused about where he was - at noon - and called the front desk. Tom and Tatiana were already working at calming him down when I arrived back. Above and beyond. Thank you.

Love the location of this hotel. Rooms are clean, proximity to the slopes is perfect, ski valet is amazing. I will always choose to stay here.