Candlelight Inn

Je n'ai pas l'habitude de répondre aux évaluation des hôtels où je vais mais là, il faut que je le fasse. Cet hôtel est très salle. Ils m'ont chargé en plus 95$ de surcharge pour mes 2 enfants. Leur politique de prix est en fonction d'être bien classé par des sites comme hotel.com mais avec la surcharge qu'ils chargent si vous êtes plus de 2 les classe parmi les plus chers. La TV ne fonctionnait pas, l'air climatise seulement à moitié et avec une odeur désagréable. Il y avait une poussière sale sur les meubles. Ils n'ont même pas fait le ménage ni changé mes draps pendant les 2 jours que je suis restés. J'ai dû me plaindre pour avoir 4 nouvelles serviettes, avec savon et shampoo. Ils m'ont dit à la réception que la femme de ménage ne travaillait pas cette journée. Nous avons même trouvé des petites bêtes noires à travers le tapis. En résumé, un désastre total et toute la famille avait hâte de quitter cet endroit.

I would not recommend this motel. For the price one can do better. While it was clean and the beds were comfortable, the room had many signs of wear and neglect. TV did not work, no chair for desk, A/C hard to use, lampshades stained and shoddy, ceiling paint in bathroom peeling, etc. etc.

Les lieux étaient vieux et salent pas de service sur le site on dit qui y a une cafetiere et un fer a repasser mais on rien trouver la télé ne fonctionne pas pas vraiment d intimité avec les autres voisins pas de store juste coupe lumière y avait des insectes c pas vraiment ce qu'on a souhaité.

We are not picky travellers so we were satisfied with our stay. We were just looking for a place to sleep while visiting Niagara and the hotel met that requirement. Not the nicest facility but good location. Didn't appreciate paying an additional $35 for my 14-year-old who was considered an adult.

Tv didn't work

We were not impressed wth overall experience this place is pretty shady most of the rooms are rented out to people who stay there all the time some were workers from away but there are a few women of the night that stay there .The rooms are dated , housecleaning is not on a regular basis,carpet was dirty , bathtub was groose, wouldn't let my 4 month old grandson lay on the bedspread it was dirty , we spend 3 days there our daughter refused to swim in the pool it wans't cleaned our intire stay .when we were placing our grandson in the truck there was a condom on the ground.The staff was great they helped us out on a few things the cable wouldn't work the lady that cleanes does it all alone not much gets done with one person cleaning 68 units we were somewhat imbarrassed to say we stayed there

The room and general condition of the Motel was poor. Many things such as the toilet, air conditioner, and carpets needed repair or replacement. exterior stairs were in poor/dangerous condition. Cleanliness of the room itself was very poor. I have, on occasion, stayed in motel rooms in similar conditions but the cost was always less than half the price of the Candlelight. Additionally, they charged $25.00 to allow the dog to stay supposedly for cleaning! Yeah, right.

Stayed here from July 8-9 for a hockey tournament with my fiancé. Honestly, I was absolutely SHOCKED at how impressed I was with the hotel/motel. When I phoned twice earlier in the day I spoke to two different ladies that were not only extremely warm and friendly; but, very helpful. We found out that the travel lodge across the street owned the Candlelight and they were to help us check out due to us checking out in the middle of the night. The room was very big, had 2 queens beds, a mini fridge and microwave. The window faced the back of the hotel and didn't have a curtain but it wasn't a big deal because we weren't spending much time during the stay. One bed had a light yellow stain so we slept in the other one, again not a big deal. The television had great quality and plenty of channels. The only flaw was we asked for a non-smoking room and when we entered the room it smelled of old cigarettes like nicotine really but, we survived. I would definitely stay here again! If you're looking for fantastic service, a place to rest your head, shower, and watch some tv at an affordable price and are in Niagara Falls to adventure, I would recommend this hotel. They had a clean pool, plenty of foods, stores and attractions near by and Clifton Hill was just up the street. Once again, we were really impressed. Don't judge a book by its cover moment for sure!

Bonjour nous ne sommes pas rester plus d'une heure dans cet endroits insalubre, c'etait répugnant il y avait une odeur infecte, le rebord de la fenêtre était remplie de moisissure noire l'air climatisé ne fonctionnais pas et étais remplie d'une épaisse couche de poussière dans la salle de bain encore moisie et saleté de plus quand nous sommes arrivés il y avait personne a la réception on a attendue plus de 5 minutes avant qu'une personne arrive. La piscine étais hors fonction , on a perdu tout notre argent nous avions demandé de nous faire remboursé 2 nuits sur 4 ils ont refusé et bien nous sommes partis de cet endroits d'horreur

I was fooled by the nice photo on your website and did not realize that I have known this hotel for years since I lived and worked in the area. It is full of monthly renters on welfare and has not been renovated in decades, if ever. They are still using KEYS! The room was filthy and smelled awful. The carpet was covered in stains and should have been replaced long ago. I was then totally astounded when they tried to charge me an additional $73 for my two teenage children even though I declared them online and paid in advance. There was nothing on my receipt saying they could do this and they tired to show me something from a different website to justify the charge. We had to send our children to stay with friends and they didn't even offer to let them use the pool. There was zero chance we were going to pay a penny more for this dive. The night clerk was nice and helpful even after the initial conflict and I got the impression that it wasn't her idea to try gouging us. However, this wasn't enough to make the stay enjoyable in any way.