The Westin Resort Nusa Dua, Bali

Absolutely everything. We genuinely cannot fault a single thing. We’re already looking forward to our next opportunity to stay here.

Nothing

Lant hotelier mare, de renume. Ne-am indreptat catre ei si pe considerentul notorietatii, acesta a fost un factor care a influentat decizia. Personalul a fost deosebit de amabil si orientat catre noi, mai ales in rezolvarea unei situatii neplacute cu privire la camera in care am fost cazati initial. Mancarea buna inclusiv la roomservice. Totul super ok la acest capitol. Septa, Yoni & Shelly merita toate aprecierile pentru cum au gestionat situatiile si au gasit solutii eficiente. Complimente!

Am rezervat un anumit tip de camera iar cand am ajuns la fata locului, fotografiile nu prea aveau nimic in comun cu ceea ce am gasit acolo. Sotul meu nici macar nu reusea sa incapa pe usa de la balcon la cat era de mica si inghesuita :)) Am observat ca o aripa a hotelului este in renovare, presupun ca urmeaza sa se ocupa si de cealalta parte. In orice caz, experienta a fost un cam... nefericita. De asemenea, cand am ajuns - desi era trecut cu mult de ora de check-in - camera noastra nu era gata... Dupa niste discutii cu personalul ne-au ajutat cu cele necesare iar astfel sederea noastra a fost una placuta. Zona piscinei merita imbunatatiri, atat din punct de vedere administrativ cat si al curateniei. In opinia mea, nu este un hotel de 5*****

Excellent property with spacious and well laid out rooms

NA

The whole area of Nusa Dua is under 100% survailance and security. It's a little bit artificial like high class huge hotels not much to do around. The Westin hotel is huge, 5 star Marriot Bonwoy style. Every little detail is taken care of. From the moment you walk from the taxi you are warmly welcome from the staff. Everybody is so kind and welcoming. We got the Deluxe room in the 4th floor and the room was beautiful (huge bathtub, great bed and pillows - we slept like babies! daily freas water and the amenities in the room), spotlessly clean, the balcony is small, that was quite a disappointment but we were out all day so it didn't realy bother us that much. Hotel has an incredible gym area! If you are a gym freak like us you'll looove it! Also lots of other sport activities (tennis, spinning, yoga classes, beach gym). Hotel has a lot of restaurants (inside and outside on the beach). The breafkast is next level - we have never ever seen so much choises for breafkast! Like spirulina, psillium etc..you have everything you could possibly want, also gluten free options (gluten free breat, muffins, pastries, they did gluten free pancakes for my partner without no problem), also lots of vegetarian and some vegan options(fruit is delicious, cereals/granola, nuts, all kind of rice, vegetables, steamed banana, roti, almond milk etc) the breakfast is truly amazing! The pool is big, deep and clean, lots of loungers and shade, the beach is also clean (just water grass should be cleand every morning), they offer free drinks, rent a bike, ping pong, ice cream... There is also an outdoor beach gym area and cold plunges (reservarion required). The Spa...next level! Realy beautiful area so well maintained, super clean, the walking path is beautifull by the ocean and also around the hotel, you can walk to Bali Colection(lots of shops, restaurant etc) great area for early morning runs by the surise. All in all we loved it!

The only think we could think of was - the small balcony in the room. The breakfast area in huge and it can get realy crowded and loud, not realy for a peaceful start of your day but you can go eat outside and find yourself reasonable quiet spot. And that sea grass should be cleand every day (the beach is just beautiful).

Location was excellent

Not much to dislike, air conditioning could have been cooler. I think the room controls are there for show and not actually functioning

This was the perfect getaway for us. The location was excellent. The food superb and staff so kind and friendly. Having the option of swimming in the pool or beach was great.

My only comment is we had to keep asking for face clothes. The servicing of the room was good but kept forgetting to leave them.